Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Miller

Cape Girardeau,MO

Summary

I know I would be a perfect fit for the job because it is a literal dream job for me. I am a quick learner and will go above and beyond to prove myself to be the perfect fit. Reading is my biggest passion. I am also a very clean and organized person. Stocking books all day sounds like a blast! I live 10 minutes away and will always be early to shifts. My availability is completely open. I promise you will not regret giving me this opportunity.

Overview

13
13
years of professional experience

Work History

Shift Manager

Imos
01.2021 - 09.2024
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Trained and mentored new employees to maximize team performance.
  • Tracked receipts, employee hours, and inventory movements.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Scheduled staff to establish adequate coverage during peak business hours.

Personal Assistant

Jeff Hancock
01.2016 - 08.2020
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Maintained appropriate filing of personal and professional documentation.

Dog Trainer

Petco
01.2012 - 04.2018
  • Evaluated animals to determine temperaments, abilities and aptitude for training.
  • Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
  • Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
  • Worked individually with dogs on track for higher-level certifications in obedience and show performance.

Education

High School Diploma -

Deer Park High School
Deer Park, TX
12.2007

Skills

  • Cash Handling
  • Energetic and Enthusiastic
  • Flexible Schedule
  • Punctual and Reliable
  • Accurate money handling
  • Opening and closing procedures
  • Sales Strategies
  • Payment Processing

Timeline

Shift Manager

Imos
01.2021 - 09.2024

Personal Assistant

Jeff Hancock
01.2016 - 08.2020

Dog Trainer

Petco
01.2012 - 04.2018

High School Diploma -

Deer Park High School

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Kayla Miller