KAYLA MILLER-KEISTER
Hamilton Township
Summary
Business Management student with six years of customer service and team collaboration experience. Demonstrated expertise in marketing and management, leveraging strong communication, organizational, and problem-solving skills in fast-paced environments. Committed to enhancing customer experiences and driving business growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress | Hostess | Busser
The Chesterfield Inn
07.2020 - Current
- Deliver exceptional customer service to 50+ guests per shift in a fast-paced environment.
- Promoted menu specials and seasonal offerings through engaging conversations with guests, enhancing their dining experience.
- Collaborated with team members to streamline operations, contributing to a consistently positive guest experience.
- Supported promotional initiatives by assisting with marketing content and advertising efforts, increasing visibility of seasonal events.
Intern
Nottingham Animal Hospital
01.2023 - 05.2023
- Coordinated front desk operations, scheduled appointments, and ensured accuracy of patient records to enhance office efficiency.
- Streamlined daily operations for veterinary staff by organizing treatment areas and managing supplies.
- Delivered compassionate customer service to clients, fostering a supportive and professional healthcare environment.
Education
Bachelor of Science - Business Management, Management Specialization
The College of New Jersey
Ewing, NJ05-2027
Skills
- Event Coordination
- Customer service
- Strong multitasking
- Team collaboration
- Guest Engagement
- Problem-Solving
- Marketing & Business: Content Creation
- Brand Management
- Social Media
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Certification
Semrush Academy — PPC Fundamentals Certification
Completed 2025 | Certificate ID: 166548078c
Timeline
Intern
Nottingham Animal Hospital
01.2023 - 05.2023
Waitress | Hostess | Busser
The Chesterfield Inn
07.2020 - Current
Bachelor of Science - Business Management, Management Specialization
The College of New Jersey