Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kayla Minton

New Braunfels,TX

Summary

Friendly and reliable, skilled at problem resolution and time management. Comfortable working in fast-paced environments while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.

Overview

1
1
year of professional experience

Work History

Kids Club Associate

John Newcombe Country Club
05.2023 - Current
    • Monitored all activities to maintain maximum level of safety.
    • Actively participated in child's activities by reading to groups, painting, coloring and playing games.
    • Maintained accurate safety and attendance records.
    • Created new and fun activities to drive enthusiasm for children.
    • Worked with children of varying age, interest, skill, and developmental levels.
    • Communicated with parents about activities and reported concerns and suggestions to supervisor.
    • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.

Floor Associate

McKenna Children's Museum
08.2022 - 04.2023
    • Greeted customers, helped locate areas, and suggested suitable areas per age group.
    • Answered questions about store policies and addressed customer concerns.
    • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
    • Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
    • Protected young guests by monitoring activities and maintaining strong perimeter for activities.
    • Kept facilities clean and prepared party areas promptly for upcoming events.
    • Decorated and set tables in accordance with party themes and age groups.

Food and Beverage Associate

Schlitterbahn Waterpark New Braunfels
05.2022 - 07.2022
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.

Education

High School Diploma -

Resolute Academy
Online
12.2023

Skills

  • Food and Beverage Preparation
  • Staff Leadership
  • Customer Experience
  • Health Code Requirements
  • Guest Relations
  • Greeting and Seating
  • Phone Inquiries
  • Credit Card Transaction Processing
  • Party Service
  • CPR Training
  • Guest Satisfaction
  • Safe Food Handling Procedures

Accomplishments

    Church Mission Trip, Kenya, Africa - Oct, 2022


Timeline

Kids Club Associate

John Newcombe Country Club
05.2023 - Current

Floor Associate

McKenna Children's Museum
08.2022 - 04.2023

Food and Beverage Associate

Schlitterbahn Waterpark New Braunfels
05.2022 - 07.2022

High School Diploma -

Resolute Academy

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Kayla Minton