Kayla Miranda
Palmdale ,CA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Forte Salon
05.2024 - 02.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
CNA
St.Joseph Hospital
01.2023 - 03.2023
- Monitored patient vital signs.
- Maintained patient well-being by conducting regular bathing sessions.
- Performed routine duties to ensure optimal patient care each day.
- Monitored and assisted with patient feeding.
- Performed sanitation duties involving patient care.
- Assisted in maintaining patient hygiene by changing briefs.
- Navigated patients through facilities efficiently.
CNA
Sun Beam Healthcare
01.2021 - 04.2022
- Provided bathing assistance.
- Supplied meals and dietary needs.
- Monitoring patient conditions and progress.
- Prepared and cooked meals tailored to each patient's dietary needs.
- Maintained cleanliness of whole house.
- Replenished inventory regularly and efficiently.
- Gathered Supplies
- Responded to calls concerning patient information.
CNA
Everlasting Healthcare
02.2020 - 12.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Crew Trainer
McDonald's
03.2019 - 12.2019
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Managed food preparation.
- Performed regular sanitation to uphold health standards.
- Received and processed customer orders.
Education
Diploma -
Assurance Learning Academy
Lancaster, CA06.2017
Skills
- Communication
- Costumer service
- Problem solving
- Time management
- Teamwork
- Flexibility
- Multitasking
Certification
Certified Nursing Assistant - March 2021
Timeline
Receptionist
Forte Salon
05.2024 - 02.2025
CNA
St.Joseph Hospital
01.2023 - 03.2023
CNA
Sun Beam Healthcare
01.2021 - 04.2022
CNA
Everlasting Healthcare
02.2020 - 12.2020
Crew Trainer
McDonald's
03.2019 - 12.2019
Diploma -
Assurance Learning Academy
Similar Profiles
Denise KaneDenise Kane
Small Business Owner at Moda Forte Boutique & SalonSmall Business Owner at Moda Forte Boutique & Salon
Ricardo KrullRicardo Krull
Human Resources Manager at Hotel de Rome, Rocco Forte Hotels, BerlinHuman Resources Manager at Hotel de Rome, Rocco Forte Hotels, Berlin
Anita PelligraAnita Pelligra
Personal Injury Paralegal - Insurance Defense at Garrison, Yount, Forte & Mulcahy, L.L.C.Personal Injury Paralegal - Insurance Defense at Garrison, Yount, Forte & Mulcahy, L.L.C.
Dequan BillsDequan Bills
Care Provider at IHSSCare Provider at IHSS
Matthew Madison Sr.Matthew Madison Sr.
Electrical at ISDElectrical at ISD