Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Kayla Miranda

Palmdale ,CA

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

Forte Salon
05.2024 - 02.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

CNA

St.Joseph Hospital
01.2023 - 03.2023
  • Monitored patient vital signs.
  • Maintained patient well-being by conducting regular bathing sessions.
  • Performed routine duties to ensure optimal patient care each day.
  • Monitored and assisted with patient feeding.
  • Performed sanitation duties involving patient care.
  • Assisted in maintaining patient hygiene by changing briefs.
  • Navigated patients through facilities efficiently.

CNA

Sun Beam Healthcare
01.2021 - 04.2022
  • Provided bathing assistance.
  • Supplied meals and dietary needs.
  • Monitoring patient conditions and progress.
  • Prepared and cooked meals tailored to each patient's dietary needs.
  • Maintained cleanliness of whole house.
  • Replenished inventory regularly and efficiently.
  • Gathered Supplies
  • Responded to calls concerning patient information.

CNA

Everlasting Healthcare
02.2020 - 12.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Crew Trainer

McDonald's
03.2019 - 12.2019
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Managed food preparation.
  • Performed regular sanitation to uphold health standards.
  • Received and processed customer orders.

Education

Diploma -

Assurance Learning Academy
Lancaster, CA
06.2017

Skills

  • Communication
  • Costumer service
  • Problem solving
  • Time management
  • Teamwork
  • Flexibility
  • Multitasking

Certification

Certified Nursing Assistant - March 2021

Timeline

Receptionist

Forte Salon
05.2024 - 02.2025

CNA

St.Joseph Hospital
01.2023 - 03.2023

CNA

Sun Beam Healthcare
01.2021 - 04.2022

CNA

Everlasting Healthcare
02.2020 - 12.2020

Crew Trainer

McDonald's
03.2019 - 12.2019

Diploma -

Assurance Learning Academy

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Kayla Miranda