Kayla Miranda
Palmdale ,CA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Forte Salon
05.2024 - 02.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
CNA
St.Joseph Hospital
01.2023 - 03.2023
- Monitored patient vital signs.
- Maintained patient well-being by conducting regular bathing sessions.
- Performed routine duties to ensure optimal patient care each day.
- Monitored and assisted with patient feeding.
- Performed sanitation duties involving patient care.
- Assisted in maintaining patient hygiene by changing briefs.
- Navigated patients through facilities efficiently.
CNA
Sun Beam Healthcare
01.2021 - 04.2022
- Provided bathing assistance.
- Supplied meals and dietary needs.
- Monitoring patient conditions and progress.
- Prepared and cooked meals tailored to each patient's dietary needs.
- Maintained cleanliness of whole house.
- Replenished inventory regularly and efficiently.
- Gathered Supplies
- Responded to calls concerning patient information.
CNA
Everlasting Healthcare
02.2020 - 12.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Crew Trainer
McDonald's
03.2019 - 12.2019
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Managed food preparation.
- Performed regular sanitation to uphold health standards.
- Received and processed customer orders.
Education
Diploma -
Assurance Learning Academy
Lancaster, CA06.2017
Skills
- Communication
- Costumer service
- Problem solving
- Time management
- Teamwork
- Flexibility
- Multitasking
Certification
Certified Nursing Assistant - March 2021
Timeline
Receptionist
Forte Salon
05.2024 - 02.2025
CNA
St.Joseph Hospital
01.2023 - 03.2023
CNA
Sun Beam Healthcare
01.2021 - 04.2022
CNA
Everlasting Healthcare
02.2020 - 12.2020
Crew Trainer
McDonald's
03.2019 - 12.2019
Diploma -
Assurance Learning Academy