Kayla Moody
Ketchikan,AK
Summary
Accounts Payable/Office Administrator with a work record at Residential Youth Care, enhancing financial accuracy and office efficiency. Excelled in administrative support and financial management, improving record-keeping processes. Known for exceptional time management and verbal communication skills with strong organization skills and the ability to handle multiple tasks efficiently.
Overview
6
6
years of professional experience
Work History
Accounts Payable/ Office Administrator
Residential Youth Care
05.2020 - 01.2025
- Provided support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Improved financial record-keeping accuracy with tracking of invoices, payments received, and expense reports submitted for reimbursement.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Processed incoming and outgoing mail and packages according to established procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Supported staff on special assignments and ad hoc projects.
- Monitored and tracked budgets and expenses.
Behavior Health Associate
Residential Youth Care
11.2018 - 02.2020
- Maintained confidentiality of sensitive information according to HIPAA regulations and guidelines for mental health professionals.
- Fostered a supportive atmosphere within the therapeutic setting by actively listening, empathizing, and validating patients'' experiences.
- Participated in ongoing professional development, staying current with best practices in behavioral health care to enhance service quality.
- Enhanced patient care by implementing individualized treatment plans and monitoring progress.
- Assisted in crisis intervention, de-escalating situations and ensuring patient safety during high-stress incidents.
- Maintained accurate records, updating documentation regularly to track patient progress and inform future care decisions.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Observed patient behaviors and mental status and notified personnel of unusual or potentially dangerous occurrences.
- Observed and monitored client behavior and responses to treatment.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
Education
Certificate - Medical Billing And Coding
University of Alaska Southeast
Ketchikan, AKEast High School
Anchorage, AK06.2006
Skills
- Office administration Support
- Invoice Processing and Expense reporting
- Verbal communication
- Document management
- Mail handling
- Telephone reception/assist callers& visitors w/general questions or redirection to appropriate personnel
- Vender & Financial Management
- Supply inventory/Managing office supply inventory
- Processing expenses
- Billing oversight
- Travel coordination/Booking Travel
- Billing and coding/Medicaid &TPL
- Monitor Petty Cash account
- Assist in yearly Audits/Annual 1099 preparation
- Highly versed with MS office, excel and Quickbooks
Timeline
Accounts Payable/ Office Administrator
Residential Youth Care
05.2020 - 01.2025
Behavior Health Associate
Residential Youth Care
11.2018 - 02.2020
Certificate - Medical Billing And Coding
University of Alaska Southeast
East High School
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