Kayla Morin
Clovis,CA
Summary
Hardworking and reliable professional with strong communication, organizational, and problem-solving skills. Experienced in working with teams, managing tasks, and providing excellent customer service. Adaptable and focused on delivering quality results in any role.
Overview
8
8
years of professional experience
Work History
Resident Care Coordinator
Anjaleoni Enterprise Inc
06.2022 - Current
- Created and managed care plans to meet residents' needs.
- Supervised caregiving staff to ensure quality care.
- Monitored residents' health and addressed changes or emergencies.
- Communicated with families about care updates and concerns
- Maintained records and ensured compliance with healthcare regulations.
- Scheduled medical appointments and coordinated care services.
Front Desk Receptionist
Bakersfield American Indian Health Project
02.2019 - 03.2019
- Greet patients, verify personal and insurance information, and assist with registration.
- Schedule appointments, confirm upcoming visits, and manage cancellations.
- Answer phone calls, direct inquiries to the appropriate department, and schedule appointments.
- Respond to emails or messages from patients or healthcare providers.
- Maintain and update patient files, ensuring accurate and confidential record-keeping.
Beauty Consultant
Ulta Beauty Inc.
11.2017 - 12.2017
- Advise clients on skincare, makeup, and beauty products based on their needs.
- Demonstrate product usage and provide personalized recommendations.
- Apply makeup and assist with beauty treatments as needed.
- Maintain product knowledge and stay updated on trends.
- Build and maintain relationships with clients to ensure satisfaction and repeat business.
- Meet sales goals by promoting and upselling products.
Spa Receptionist
Sheer Bliss Organic Spa
02.2017 - 06.2017
- Greet and check in clients upon arrival, ensuring a welcoming environment.
- Schedule appointments and manage the spa’s booking system.
- Answer phone calls, respond to inquiries, and provide information about services.
- Handle payment transactions and process billing.
- Maintain cleanliness and organization of the reception area.
- Assist with client requests and ensure a positive experience.
- Promote spa services and products to clients.
Education
Certificate - Esthetics
Milan Institute of Cosmetology
Fresno, CA11.2016
High School Diploma - General Studies
Mira Monte High School
Bakersfield, CA05.2014
Skills
- Communication Skills
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Customer Service
- Adaptability
- Attention to Detail
- Organization Skills
- Basic Computer Skills (eg, Microsoft Office, Email)
- Work Ethic and Reliability
Timeline
Resident Care Coordinator
Anjaleoni Enterprise Inc
06.2022 - Current
Front Desk Receptionist
Bakersfield American Indian Health Project
02.2019 - 03.2019
Beauty Consultant
Ulta Beauty Inc.
11.2017 - 12.2017
Spa Receptionist
Sheer Bliss Organic Spa
02.2017 - 06.2017
Certificate - Esthetics
Milan Institute of Cosmetology
High School Diploma - General Studies
Mira Monte High School
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