Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Mosher

Braintree,MA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Military Police Officer

National Guard
12.2022 - Current
  • Enforced military laws and regulations.
  • Patrolled specific areas on foot and on motorized conveyance to respond promptly to calls for assistance.
  • Managed law enforcement, criminal investigations, safety protocols and civil disturbances.
  • Completed regular patrols of assigned areas within operations areas.
  • Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations.
  • Monitored and investigated suspicious persons, situations and unusual activities.
  • Directed and controlled crowds at base functions and organized and recorded facts to prepare incident reports.

Lead Sales And Service Associate

United States Post Office
07.2020 - Current
  • Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and selling stamps, stamped paper, other retail products and services and may use a computerized system, accepting and delivering packages and accountable mail; issuing and cashing foreign and domestic postal money orders; accepting and responding to customer claims and inquiries, and providing information to the public regarding postal regulations. Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.
  • Communicates and provides administrative and technical guidance to retail and post office operations employees assigned to the unit, informing them of changes or clarifications in policies, procedures, operations, schedules, and regulations. Ensures that work is performed efficiently.
  • Prepares a local bank deposit and/or a consolidated funds bank deposit. Prepares and maintains unit accounting records of retail activities.
  • Conducts or witnesses transfers of fixed credits between employees as required, assisting in the physical count of stock. Reviews fixed credits periodically and recommends adjustments if necessary. Examines and insures the integrity of security containers assigned to employees for the storing of their fixed credit and reports lack of conformity with security regulations.
  • Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items on display; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports to the attention of the appropriate supervisory presence. Maintains an adequate supply of materials required for the operation of a retail office.
  • Trains new employees to ensure quality service.

Lead Preschool Teacher

The Goddard School For Early Childhood Development
01.2015 - 07.2020
  • Organized activities to promote physical, mental and social development of each child.
  • Maintained secure and disciplined classroom to provide positive learning environment.
  • Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
  • Promoted good behaviors by using positive reinforcement methods with children.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Updated daily bulletin board with children's artwork and accomplishments.
  • Taught children foundational skills in colors, shapes and letters.
  • Created and implemented developmentally appropriate curriculum addressing learning styles.
  • Abided by local regulations and safety protocols.

Head Sales Associate

Richmond Hardware Paint And Rental
04.2014 - 04.2015
  • Trained and developed new team members to improve product knowledge and selling abilities.
  • Processed payments and returned receipts, cash, coin and cards to customers.
  • Organized sales floor to keep products and displays presentable and in sellable condition.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Provided leadership and direction to motivate department associates.
  • Led sales team to consistently deliver customer service, generating maximum sales potential.
  • Checked store shelves and restocked products from inventory in back room.

Camp Counselor

Braintree Recreation
05.2013 - 08.2014
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Established and built relationships with campers to ease fears in new environment.
  • Helped campers build confidence and self-esteem through consistent guidance and mentoring.
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Coordinated and led group activities for campers and counselors.
  • Delivered set curriculum to team of campers to promote engaging and fun atmosphere.

Waitress

F1 Boston
01.2013 - 05.2014
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Presented food and beverages to guests at tables.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees to perform duties.

Daycare Teacher

Blue hills fitness
01.2010 - 01.2013
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Taught children foundational skills in colors, shapes and letters.
  • Read aloud and played alphabet games to encourage early literacy.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Organized and led activities to promote physical, mental and social development.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Developed and enforced positive strategies to encourage good behavior.

Education

Bachelor of Science - Education

University of Massachusetts Amherst
Amherst, MA
09.2018

Associate of Science - Education

Quincy College
Quincy, MA
06.2015

High School Diploma -

Blue Hills Regional Technical School
Canton, MA
06.2013

Skills

  • Safe Weapons Usage
  • Weapons Training
  • Witness Interviewing
  • Defensive Tactics
  • Suspect Interviewing
  • Criminal Investigations
  • Investigation Documentation
  • Vehicle Inspections
  • Traffic Patrol

Timeline

Military Police Officer

National Guard
12.2022 - Current

Lead Sales And Service Associate

United States Post Office
07.2020 - Current

Lead Preschool Teacher

The Goddard School For Early Childhood Development
01.2015 - 07.2020

Head Sales Associate

Richmond Hardware Paint And Rental
04.2014 - 04.2015

Camp Counselor

Braintree Recreation
05.2013 - 08.2014

Waitress

F1 Boston
01.2013 - 05.2014

Daycare Teacher

Blue hills fitness
01.2010 - 01.2013

Bachelor of Science - Education

University of Massachusetts Amherst

Associate of Science - Education

Quincy College

High School Diploma -

Blue Hills Regional Technical School

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