Kayla Mullins
Charlotte,NC
Summary
Detail-oriented and people-focused graduate with a B.S. in Interdisciplinary Social Sciences from Florida State University. Experienced in onboarding, recruiting, and administrative coordination across education, corporate, and nonprofit environments. Passionate about talent development, employee engagement, and fostering inclusive workplace culture.
Overview
4
4
years of professional experience
Work History
SUMMER ENRICHMENT COORDINATOR (AMERICORPS MEMBER)
DREAM Camp
Philadelphia, PA
06.2025 - 08.2025
- Planned and facilitated daily programming for youth focused on skill-building and career development.
- Managed camper rosters, tracked attendance, and maintained accurate program records.
- Collaborated with staff and community partners to deliver enriching summer experiences.
HUMAN RESOURCES INTERN
NWON
Philadelphia, PA
05.2025 - 08.2025
- Assisted in onboarding and offboarding 20+ employees, completing necessary documentation and HRIS updates.
- Supported recruitment coordination by scheduling interviews and maintaining candidate communication using Calendly and Outlook.
- Contributed to employee engagement initiatives and performance tracking to enhance retention.
GUEST SERVICE REPRESENTATIVE
Hendrick Automotive Group
Tallahassee, FL
10.2024 - 05.2025
- Delivered professional and efficient service to clients and internal staff.
- Maintained detailed service schedules and client communications to ensure smooth operations.
- Supported customer satisfaction and relationship-building efforts.
OFFICE ADMINISTRATIVE ASSISTANT
Renaissance Academy Charter School
Tallahassee, FL
08.2024 - 10.2024
- Organized administrative workflows and maintained student and employee records.
- Supported HR tasks including background checks and new hire paperwork.
- Assisted with daily operations to improve office efficiency.
CUSTOMER SERVICE REPRESENTATIVE
Teleperformance
Remote
01.2022 - 01.2023
- Efficiently handled diverse customer queries, enhancing satisfaction and loyalty.
- Tracked and resolved customer issues swiftly, ensuring a seamless service experience.
- Maintained detailed ticket logs, contributing to improved response times and service quality.
AREA MANAGER INTERN
Amazon.com
Tampa, FL
05.2021 - 07.2021
- Led a team of 25+ associates, optimizing workflow and achieving key performance targets.
- Facilitated recruitment and onboarding, enhancing team efficiency in warehouse operations.
- Promoted employee engagement and safety, contributing to a positive work environment.
Education
Bachelor of Science - Interdisciplinary Social Sciences, Psychology
Florida State University
Tallahassee, FL05.2026
Skills
- Talent Acquisition
- Onboarding
- Offboarding
- HRIS
- Recordkeeping
- Employee Engagement
- Administrative Support
- Program Coordination
- Microsoft Office
- Conflict Resolution
- Customer Service
- Strategic Planning
- Team management
- Calendar management
- Activity planning
Timeline
SUMMER ENRICHMENT COORDINATOR (AMERICORPS MEMBER)
DREAM Camp
06.2025 - 08.2025
HUMAN RESOURCES INTERN
NWON
05.2025 - 08.2025
GUEST SERVICE REPRESENTATIVE
Hendrick Automotive Group
10.2024 - 05.2025
OFFICE ADMINISTRATIVE ASSISTANT
Renaissance Academy Charter School
08.2024 - 10.2024
CUSTOMER SERVICE REPRESENTATIVE
Teleperformance
01.2022 - 01.2023
AREA MANAGER INTERN
Amazon.com
05.2021 - 07.2021
Bachelor of Science - Interdisciplinary Social Sciences, Psychology
Florida State University