Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla M. Wert

Prattville

Summary

Dedicated and results-driven professional with a proven ability to quickly grasp and implement innovative strategies. Highly organized and consistent, demonstrating exceptional communication skills complemented by an energetic work approach and a friendly demeanor. Committed to making a meaningful impact within the community and organization, with a strong willingness to embrace on-the-job training for continuous growth and improvement. Passionate about contributing to team success while fostering positive relationships in the workplace.

Overview

8
8
years of professional experience

Work History

Property Manager

Hubbard Properties
01.2022 - Current
  • Inspect property conditions and coordinate maintenance activities.
  • Manage budgets, accounts, rent collections, and tenant notices.
  • Create and distribute marketing materials to attract new tenants.
  • Maintain organized and updated resident files and records.
  • Report any problems or issues to the regional manager.
  • Monitor the use of community facilities and common areas, including the office, pool, laundry, mail and fitness centers.
  • Coordinating any necessary property maintenance and resolving tenant complaints

Customer Sales Representative

Ashley Home Furniture
01.2021 - 01.2022
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Executive Assistant

Alabama Coalition Against Rape (ACAR)
01.2018 - 01.2021
  • Answer and direct phone calls
  • Maintain contact lists
  • Produce and distribute correspondence memos, letters, faxes, and forms
  • Assist in the preparation of regularly scheduled reports
  • Order office supplies
  • Submit and reconcile expense reports
  • Generate reports
  • Prepare and monitor invoices
  • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
  • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
  • Write letters and emails on behalf of other office staff
  • Maintain computer and manual filing systems
  • Develop and update administrative systems to make them more efficient
  • Coordinate repairs to office equipment
  • Photocopy and print out documents on behalf of other colleagues
  • Provide polite and professional communication
  • Implement clerical duties and administrative processes
  • Conduct data entry

Education

BS - Legal Studies

South University Montgomery
01.2016

AS - Paralegal Studies

South University Montgomery
01.2014

Skills

  • Adept at cost control strategies
  • Effective decision-making under stress
  • Effective written and verbal communicator
  • Friendly, courteous, and service-oriented
  • Proficient in Microsoft Office
  • Experienced with multi-lined phone system
  • Competent in legal expertise
  • Experienced in marketing
  • Skilled in facility upkeep and repairs
  • Proficient in general accounting and financial practices

Timeline

Property Manager

Hubbard Properties
01.2022 - Current

Customer Sales Representative

Ashley Home Furniture
01.2021 - 01.2022

Executive Assistant

Alabama Coalition Against Rape (ACAR)
01.2018 - 01.2021

AS - Paralegal Studies

South University Montgomery

BS - Legal Studies

South University Montgomery

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