Kayla Neuharth
Anchorage,AK
Summary
Experienced Security Officer specializing in safety maintenance and regular patrols in high-traffic areas. Demonstrated expertise in conflict resolution and crisis response, leading to a significant reduction in security risks. Proven track record of implementing effective training procedures to enhance team performance and communication. Strong surveillance skills contribute to proactive security measures.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
907 Tactical
Anchorage, Alaska
03.2025 - Current
- Monitored facility access to enforce safety and security protocols.
- Conducted routine patrols to identify and deter potential security breaches.
- Responded swiftly to incidents, supporting law enforcement as necessary.
- Maintained detailed logs of activities and incidents during shifts.
- Greeted staff, guests, vendors, and contractors at facility entrance.
- Addressed issues promptly while providing clear information under minimal supervision.
- Sorted incoming mail and verified identification for customers collecting mail.
Loss Prevention Officer
Vigilante Asset Protection
Anchorage, Alaska
10.2024 - 02.2025
- Collaborated with law enforcement to investigate theft and fraud incidents.
- Trained staff on loss prevention strategies and asset protection best practices.
- Patrolled property perimeter to identify security risks and undesirable conditions.
- Prepared security reports documenting theft, accidents, and safety violations.
- Interacted professionally with customers when addressing suspected theft cases.
- Documented evidence of attempted theft for loss prevention report generation.
- Maintained accurate records of losses related to shoplifting and fraud.
Security Guard
Signal 88 Security
10.2021 - 01.2024
- Patrolled property to ensure security of premises and personnel.
- Monitored surveillance equipment and access points for suspicious activities.
- Investigated security breaches and incidents to improve safety protocols.
- Directed traffic flow to maintain orderly vehicle movement.
- Documented observations and incidents in comprehensive reports.
Receptionist
Dimond Center Holdings
Anchorage, Alaska
07.2020 - 02.2021
- Greeted visitors and directed them to appropriate departments.
- Managed multi-line phone system and routed calls efficiently.
- Scheduled appointments and maintained calendar for senior staff members.
- Handled incoming and outgoing mail, ensuring timely delivery.
- Assisted with office supplies inventory and procurement processes.
- Maintained cleanliness and organization of reception area and lobby.
- Performed data entry tasks into various computer systems accurately and promptly.
Security Officer
Dimond Center Security
Anchorage, Alaska
08.2020 - 11.2020
- Conducted regular property patrols to ensure safety for tenants and customers.
- Monitored facility access to uphold safety and security protocols.
- Operated surveillance cameras to review footage of theft, medical issues, and misconduct.
- Completed detailed incident reports documenting various occurrences.
- Assisted with medical situations to provide timely support.
- Unlocked doors at designated times to maintain secure access.
- Detained individuals for theft, intoxication, or disruptive behavior.
- Ensured compliance with safety regulations during all interactions.
Clerical Assistant
State of Alaska Court System
Anchorage, Alaska
09.2013 - 01.2014
- Maintained electronic filing system to ensure efficient document retrieval.
- Assisted in data entry and updated databases for accuracy and completeness.
- Collaborated with other departments to streamline administrative processes effectively.
- Assisted with filing documents and maintaining records.
Security Officer
NMS Transit Authority
01 2019 - 10 2019
- Performed routine vehicle/foot patrols of the properties
- Removed individuals that were violating the code of conduct
- Detaining individuals that were highly intoxicated and contacting Anchorage Safety Patrol
- Completing reports with proper stats of each encounter
- Performing a routine weekly vehicle inspection
- Assisting customers with various questions
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Administrative Assistant
Cook Inlet Housing Authority
Anchorage, Alaska
02 2013 - 09 2013
- Answered multi-line phone system, routing calls and delivering messages to staff while greeting visitors.
- Restocked supplies and placed purchase orders to ensure adequate stock levels.
- Executed record filing system to enhance document organization and management.
- Scheduled office meetings and client appointments for staff teams efficiently.
- Sorted incoming mail and packages for accurate dispatch and distribution to recipients.
- Created and maintained databases for effective tracking of customer data.
- Managed filing system, entered data, and performed various clerical tasks.
- Interacted with vendors, contractors, and professional services to facilitate order fulfillment and communication.
Education
GED -
Ninestar
Anchorage, AK06-2012
Criminal Justice -
University of Anchorage
Anchorage 05.2012
Skills
- Incident response
- Security reporting
- Loss prevention
- Attention to detail
- Conflict de-escalation
- Multi-line phone management
- Appointment scheduling
- Customer interaction
- Mail processing
Certification
First Aid Certification Food Handler Certification Personal care assistant
References
References available upon request.
Timeline
Security Officer
907 Tactical
03.2025 - Current
Loss Prevention Officer
Vigilante Asset Protection
10.2024 - 02.2025
Security Guard
Signal 88 Security
10.2021 - 01.2024
Security Officer
Dimond Center Security
08.2020 - 11.2020
Receptionist
Dimond Center Holdings
07.2020 - 02.2021
Clerical Assistant
State of Alaska Court System
09.2013 - 01.2014
Security Officer
NMS Transit Authority
01 2019 - 10 2019
Administrative Assistant
Cook Inlet Housing Authority
02 2013 - 09 2013
GED -
Ninestar
Criminal Justice -
University of Anchorage
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