Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Nevins

Orlando

Summary

Dedicated, resourceful and goal-driven professional educator with a solid commitment to the social and academic growth and development of every child.

Overview

9
9
years of professional experience
1
1
Certification

Work History

VPK Teacher

Hands on Academy of Orlando
01.2024 - 04.2025
  • Developed and implemented age-appropriate curriculum for VPK students, incorporating hands-on activities and interactive learning experiences
  • Collaborated with parents to ensure open communication and involvement in their child's education
  • Conducted regular assessments to track student progress and identify areas for improvement or additional support

CSR - Customer Service Representative

IntouchCX
10.2023 - 01.2024
  • Provided excellent customer service by addressing inquiries, resolving complaints, and offering product information
  • Utilized CRM software to accurately document customer interactions and update account information
  • Collaborated with cross-functional teams to resolve complex customer issues requiring input from multiple departments
  • Maintained a positive attitude during challenging interactions with upset or irate customers, de-escalating situations effectively

VPK Teacher

Westside learning academy
05.2018 - 04.2023
  • Supervise students and be responsible for their health and safety at all times.
  • Carry out VPK curriculum and implements the approved lesson plans and daily classroom schedule.
  • Communicates appropriate information to parents and maintains developmental profiles for children

Vacation Planner

Universal Studios Orlando
08.2018 - 01.2021
  • Responsible for obtaining guests information for the sales agreement and following proper cash handling procedures during the sales transactions. Maintains accurate logs of rented or returned items to insure appropriate inventory levels. Uses suggestive sales techniques to process orders for various rental and admissions products while providing product information.
  • Provides assistance, support and active service to guest and internal guests, including transportation of rental products to various locations on property.
  • Provides relevant park information to guests as well as engaging in positive guest interactions with all guests.

Childcare Internship/Education Professional

Our House Inc.
01.2016 - 01.2018
  • Organized activities or implement a curriculum that allows children to learn about the world and explore interests.
  • Kept records of children’s progress, routines, and interest.
  • Supervised and monitor the safety of children in their care.
  • Scheduled tutoring appointments with students or their parents.
  • Monitored student performance or assist students in academic environments.

Education

Associate of Science - Medical Assisting

Keiser University
Orlando, FL
06.2022

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Our House Inc.
Stone Mountain, GA
06.2016

Skills

  • Proficient with Microsoft Office
  • Responsible
  • Strong math and analytical
  • Time management
  • Leadership skills; exhibits good
  • Entrepreneurial judgment
  • Math Content
  • Excellent communication
  • Mathematical concepts
  • Multicultural education
  • Sales and marketing
  • Strong organizational skills
  • Exceptional communication
  • Administrative tasks

Certification

  • AED Certification
  • BLS Certification
  • Child Development Associate Certification
  • CPR Certification

Timeline

VPK Teacher

Hands on Academy of Orlando
01.2024 - 04.2025

CSR - Customer Service Representative

IntouchCX
10.2023 - 01.2024

Vacation Planner

Universal Studios Orlando
08.2018 - 01.2021

VPK Teacher

Westside learning academy
05.2018 - 04.2023

Childcare Internship/Education Professional

Our House Inc.
01.2016 - 01.2018

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Our House Inc.

Associate of Science - Medical Assisting

Keiser University

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