Kayla Nguyen
Houston,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
Languages
1
1
Certification
5
5
years of professional experience
Work History
Barista
Macu Tea
09.2025 - Current
- Drink making and order taking
- Produce handling and working with fresh fruits
- Customer service and attended to all with a welcoming and friendly attitude
- Stocking all items and produce
- Kept environment and store clean
- Flexible as I did kitchen work that included cooking tea, toppings, dishwashing, and fruit prepping
Babysitter
None
02.2022 - Current
- Provided attentive and compassionate care for children of all ages, ensuring their safety and well-being
- At all times
- Planned and engaged children in age-appropriate activities such as crafts, games, storytelling, and
- Outdoor play
- Prepared meals and snacks, followed dietary guidelines, and maintained a clean and organized
- Environment
- Assisted with homework, reading, and educational tasks to support learning and development
- Managed bedtime routines, including bathing, brushing teeth, and reading stories
- Communicated regularly with parents regarding schedules, behavior, and developmental milestones
- Responded calmly and effectively in emergency situations, demonstrating strong decision-making skills
- Maintained confidentiality and fostered a trusting relationship with both children and parents
Front Desk Receptionist
Van's Hair salon
04.2024 - 05.2025
- Greeted clients warmly and checked them in for appointments
- Answered phone calls and scheduled or confirmed appointments
- Managed the salon's appointment book and walk-in clients efficiently
- Provided information about services, stylists, and pricing
- Handled payments, issued receipts, and managed cash register or POS system
- Maintained a clean and organized front desk and waiting area
- Promoted salon products and assisted with retail sales
- Coordinated with stylists to ensure timely service and customer satisfactionFront Desk Receptionist and Administrative Assistant
Education
Bachelor of Science - Nursing
Houston Christian University
Houston, TX05-2030
Skills
- Order taking
- Beverage preparation
- Attention to detail
- Exceptional customer service
- Time management
- Beverage presentation
- Store operations
- Team player
- Active listener
- Welcoming demeanor
- Professionalism
Certification
Adult and Pediatric First Aid/CPR/AED, American Red Cross, US, 11/01/24, 11/01/26, False, Certified in Adult and Pediatric First Aid, CPR, and AED by the American Red Cross, Trained to recognize and respond to cardiac, breathing, and first aid emergencies, Gained hands-on experience in performing CPR and using an AED on adults, children, and infants, Learned how to control bleeding, treat burns, and respond to common injuries and medical emergencies, Certification meets OSHA and national emergency cardiovascular care guidelines
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Sections - Certifications Listed
- CPR Certification
- First Aid Certification
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Spanish
Limited Working
Timeline
Barista
Macu Tea
09.2025 - Current
Front Desk Receptionist
Van's Hair salon
04.2024 - 05.2025
Babysitter
None
02.2022 - Current
Bachelor of Science - Nursing
Houston Christian University