Kayla Niemetz
Jeannette,PA
Summary
There is a very wide variety of work background. All of which provide more opportunities in the future. There is a past history in retail, food, banking, pet care, bookkeeping, and childcare.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bookkeeper
Keltic Contracting LLC
09.2020 - Current
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
Center Assistant
Seton Hill Child Services
09.2023 - 12.2023
- Enhanced customer satisfaction by efficiently addressing inquiries and resolving concerns.
- Collaborated with team members to streamline office processes for improved efficiency and productivity.
- Managed appointment scheduling for multiple professionals, ensuring timely service and optimal organization.
- Assisted in the planning and execution of events, resulting in successful experiences for attendees.
House Cleaner
Dustella Cleaning
04.2020 - 08.2023
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Teller
Elliott Community Federal Credit Union
05.2019 - 02.2020
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Dog Bather
Doggy Paws And Kitty Claws
03.2019 - 05.2019
- Enhanced customer satisfaction by providing gentle and thorough dog bathing services.
- Maintained a clean and organized workspace for efficient grooming operations.
- Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Developed strong client relationships through excellent communication and customer service skills.
- Increased repeat business with personalized care and attention to each dog''s unique needs.
Server/Bartender
Mondays Union Restaurant
03.2018 - 04.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Associate
Dollar General
09.2017 - 03.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Cashier
McDonald's
04.2017 - 09.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Sales Associate
Rue21
09.2016 - 04.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Gateway High School
Monroeville, PA05.2017
Skills
- Appointment Scheduling
- Professional Appearance
- Basic First Aid
- Heavy Lifting
- Hand-Eye Coordination
- Clear and effective communication
- Activity Coordination
- Parent Communication
- Child development expertise
Certification
- CPR Certification, Seton Hill Child Services - 2023
Timeline
Center Assistant
Seton Hill Child Services
09.2023 - 12.2023
Bookkeeper
Keltic Contracting LLC
09.2020 - Current
House Cleaner
Dustella Cleaning
04.2020 - 08.2023
Teller
Elliott Community Federal Credit Union
05.2019 - 02.2020
Dog Bather
Doggy Paws And Kitty Claws
03.2019 - 05.2019
Server/Bartender
Mondays Union Restaurant
03.2018 - 04.2019
Sales Associate
Dollar General
09.2017 - 03.2018
Cashier
McDonald's
04.2017 - 09.2017
Sales Associate
Rue21
09.2016 - 04.2017
High School Diploma -
Gateway High School
- CPR Certification, Seton Hill Child Services - 2023
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