Kayla Occhiogrosso
30 County Route 40 Mexico,NY
Summary
Accomplished Cash Manager recognized for consistently delivering high productivity and efficiency in task completion. Specialized expertise in employee relations, recruitment process management, and bank account reconciliation enhances operational effectiveness. Strong communication, problem-solving, and adaptability skills contribute to seamless organizational performance. Seeking to leverage these competencies to drive financial excellence within a dynamic company environment.
Overview
8
8
years of professional experience
Work History
Cash Manager
Ivy Rehab
White Plains, NY
01.2019 - Current
- Developed and implemented onboarding plans for new hires.
- Conducted orientation sessions to introduce company policies and procedures.
- Assisted in creating employee handbooks, job descriptions, and other documents related to onboarding processes and work duties.
- Tracked completion of new hire paperwork and ensured accuracy of information provided by employees.
- Reviewed timesheets for accuracy and completeness prior to processing payroll for 12-plus employees.
- Developed procedures for the preparation, verification, and reconciliation of cash receipts for 26 plus bank accounts.
- Ensured compliance with internal control policies and procedures related to cash management activities.
- Enforce HIPAA laws and regulations.
- Process refunds and exchanges according to company policy.
- Develop processes for tracking customer deposits, payments, refunds.
- Manage employee relations issues including grievances, complaints, and disputes as needed.
- Create and implemented strategies to streamline the reimbursement process.
- Perform monthly reconciliations of accounts payable and receivable records.
- Reconcile bank statements against accounting ledgers to identify discrepancies.
- Provide personnel development by holding weekly staff meetings and team building activities.
- Enforce adherence to state and federal reporting regulations by performing regular compliance audits.
- Delegate work to staff, setting priorities and goals.
- Work in, and utilize, multiple EMR systems.
- Manage month-end reconciliations and reporting processes.
- Conducted mid-year and annual performance evaluations with team.
- Works on managing the EMR follow-up queue regularly.
- Collaborate with vendors on optimizing workflow procedures.
- Oversee processing of all refunds related to patients and insurance claims.
Cash Posting Supervisor
Ivy Rehab Network
White Plains, NY
02.2017 - 12.2018
- Led and managed a team of 12 employees in daily tasks with an international company.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Ensured adherence to workplace safety and HIPAA regulations by conducting training sessions for staff.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Collaborated with other departments to coordinate workflow processes between teams.
- Reconciled over 26 company-wide bank accounts.
- Accurately posted insurance payments to EMR system.
- Managed internal unapplied funds.
- Consistently met company-wide month-end close deadlines.
- I worked in multiple EMR systems, with legacy system closeouts.
Education
High School Diploma -
Suffolk County Community College
Selden, NY09-2015
Certified Nursing Assistant - Nursing
North Shore Career Institute
Ronkonkoma, NY01-2015
Skills
- Credit analysis
- Internal controls
- Cash-handling procedures
- Cash flow optimization
- Applicant qualification
- New Employee hiring and training
- Payroll Management
- Revenue cycle management
- Policy and procedure writing and development
- Microsoft Word expertise (Excel, work, Office 365)
- Internal Audit Management
- Diverse in multiple EMR systems
- Strategic Decision Making
- Prioritization and Scheduling
Accomplishments
- Lean Six Sigma White Belt
- Designed and implemented systems or procedures
- Created Training Material for the Company
- Promotions to higher positions
- Met or exceeded performance metrics
- Helped integrate a mass layoff to outsource to an overseas company
- Helped Integrate a mass higher to bring Employees back in house.
Timeline
Cash Manager
Ivy Rehab
01.2019 - Current
Cash Posting Supervisor
Ivy Rehab Network
02.2017 - 12.2018
High School Diploma -
Suffolk County Community College
Certified Nursing Assistant - Nursing
North Shore Career Institute
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