Kayla O’Connor
Rome,NY
Summary
Performance-driven Vice President with 10 years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
21
21
years of professional experience
Work History
Vice President, Compliance/Sanctions Investigation
BNY Mellon
08.2021 - Current
- Manage a team at 30 direct reports.
- Assigned employees to ongoing and special projects to realize adequate staffing and meet production schedule parameters.
- Delivered weekly project updates to management to enhance program visibility and promote improved project performance.
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
- Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
- Resolved customer service escalations to promote mutually beneficial outcomes.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Lead weekly legal referral meetings with Sanctions Legal and Global Sanction Compliance colleagues.
Associate, AML/Prevention/KYC Analyst, Middle Office
BNY MELLON
02.2016 - 08.2021
- Manage client and representative officers expectations
- Ability to confirm when new sanction concerns need loading to the Fircosoft Continuity filter
- Knowledge to clear and review OFAC cases based on most recent OFAC sanction regulations
- Ability to clear incoming wires based on most recent data available to avoid further delay of wires
- Strong Knowledge of Firco Continuity
- Knowledge of Swift, CHIPS, and Fed Wires
- Ability to multitask in stressful environment
- Ability to communicate with clients in a professional manner
- Maintain a professional working environment
- Knowledge of how to unblock funds per the applicable unblocking licenses
- Stayed current with latest changes to applicable regulatory standards and company procedures.
Account Administrator. Domestic Investigations
BNY
01.2014 - 01.2016
- Handling of all Domestic investigations
- Answering of phones to provide client assistance
- Assisting and training of new Domestic payment team members
- Taking and entering wires from the money desk
Receptionist
ROME MEDICAL GROUP
01.2012 - 01.2014
- Checking patients in and out for procedures
- Contacting patients for their upcoming appointments
- Contacting insurance companies for prior approval for additional Medical care.
Receptionist
ST. ELIZABETH HOSPITAL
01.2009 - 01.2012
- Checking patients in and out for procedures
- Contacting patients for their upcoming appointments.
Shift Supervisor
ECKERD/RITE AID
01.2004 - 01.2012
- Started with the company in 2004 as a cashier.
- Opening/ Closing of the store when no Manager was on duty.
- Assisting customers/ staff members when needed.
- Daily opening/closing of store, such as reconciling daily take in of sales.
- Customer service experience.
Education
Regents Diploma -
Holland Patent High School
06.2006
Skills
- 9 1/2 years of financial experience, 7 being dedicated to sanctions screening against OFAC, EU and APAC regulations
- Have received employee of the month 3 times in my 7 years with the company Twice in the OFAC department Along with multiple other recognitions
- Willing to always learn from my mistakes and upskill my knowledge from my peers
- Always available to answer any questions my team members have regarding cases
- Knowledge of the Funds Transfer system
- Knowledge of SWIFT and Treasury Edge
- Knowledge of Firco Continuity
- Strong leadership skills
- Critical Thinking
Timeline
Vice President, Compliance/Sanctions Investigation
BNY Mellon
08.2021 - Current
Associate, AML/Prevention/KYC Analyst, Middle Office
BNY MELLON
02.2016 - 08.2021
Account Administrator. Domestic Investigations
BNY
01.2014 - 01.2016
Receptionist
ROME MEDICAL GROUP
01.2012 - 01.2014
Receptionist
ST. ELIZABETH HOSPITAL
01.2009 - 01.2012
Shift Supervisor
ECKERD/RITE AID
01.2004 - 01.2012
Regents Diploma -
Holland Patent High School
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