Kayla Ortiz
Fallon,NV
Overview
4
4
years of professional experience
Work History
PARAPROFESSIONAL CLASSROOM AID/ SPED AI
Oasis Academy College prep
11.2023 - Current
- Assisting lead teacher with classroom management and instruction
- Supporting students with their academic tasks and activities
- Preparing and organizing materials for lessons
- Providing individualized support to a student with special needs
- Assisting with academic tasks, social interactions, and personal care
- Implementing the student’s Individualized Education Plan (IEP) goals
- Provide tailored support to students with special needs, fostering an inclusive learning environment and collaborating with teachers to implement effective strategies
- Develop creative teaching aids and adaptive techniques to enhance engagement and comprehension for diverse learners, promoting academic growth and confidence
CHILD DEVELOPMENT PROFESSIONAL
Fallon Youth Club
11.2023 - Current
- Guiding young children
- Leading young children in guided play activities
- Teach young children conflict resolution skills
- Fostering child development through engaging activities and personalized learning plans
- Collaborating with the team to create a safe, stimulating environment for growth.Nurturing children’s social and emotional skills
- Implementing an age-appropriate curriculum/programing to enhance cognitive development and creativity
CASHIER/SERVER
Carneceria Mendoza
03.2022 - 10.2023
- Connect with customers
- Cash handling
- Check people out
- Help customers order their meals and serve their meals
- Keep the restaurant clean and organized
- Provide excellent customer service
SHIFT MANAGER
Sonic Drive-in
02.2021 - 01.2022
- Managed, trained, and coached team members
- Directed and assigned drive-through restaurant employees as needed to ensure that aspects of food service met operational standards
- Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
- Monitors and maintains restaurant inventory levels
- Places orders for food, paper, and other supplies within cost control procedures
- Completes and maintains all drive-in restaurant employment-related records and payroll records
- Reinforces a customer service mentality and ensures all employees are focused on always serving the customer
- Immediately and respectfully resolves guest requests
- Reports guest complaints to the immediate supervisor and assists in resolving such complaints Led shift operations, optimizing workflow and enhancing customer satisfaction
- Implemented an efficient scheduling system, reducing labor costs whilst maintaining service quality
- Fostered team cohesion, mentoring new hires and promoting open communication
- Coordinated cross-functional efforts to streamline order fulfillment, boosting overall productivity
Education
Bachelor - Early Childhood Education
Western Governors University
Salt Lake City, UT12-2025
Associates of Arts -
Western Nevada College
Carson City, NV12.2024
Highschool Diploma -
Oasis Academy College prep
Fallon, Nv05.2023
Skills
- Conflict Resolution
- Team Leadership
- Workflow Optimization
- Bilingual
- Effective communication
- Behavior management
- Helping students with special needs
- Patient
- Classroom organization
- Relationship building
LANGUAGES
Spanish (Native)
Timeline
PARAPROFESSIONAL CLASSROOM AID/ SPED AI
Oasis Academy College prep
11.2023 - Current
CHILD DEVELOPMENT PROFESSIONAL
Fallon Youth Club
11.2023 - Current
CASHIER/SERVER
Carneceria Mendoza
03.2022 - 10.2023
SHIFT MANAGER
Sonic Drive-in
02.2021 - 01.2022
Bachelor - Early Childhood Education
Western Governors University
Associates of Arts -
Western Nevada College
Highschool Diploma -
Oasis Academy College prep
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