Summary
Overview
Work History
Education
Skills
References
Timeline
OfficeManager
Kayla Orton

Kayla Orton

Bozeman,MT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Front Desk Coordinator/Title Assistant

Flying S Title and Escrow
Bozeman
06.2024 - 11.2024
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
  • Updated client records accurately and efficiently, ensuring data integrity within the system.
  • Scheduled appointments in computer system.
  • Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
  • Provided administrative support to management staff, contributing to overall office productivity.
  • Handled high volumes of incoming calls, directing callers to appropriate departments for prompt assistance.

Office Manager

Eyes on Main
Bozeman, MT
02.2012 - 06.2024
  • As the office manager for a busy independent optometrist, I am responsible of all aspects of the daily operations of the business
  • Recruiting, interviewing and hiring employees
  • Scheduling, inventory management, patient flow and experience, billing, and accounts receivable cover some of the tasks
  • Multitasking and the ability to be highly efficient are keys to my position
  • Created, maintained and updated filing systems for paper and electronic documents
  • Maintaining positive customer relations by addressing problems head-on and implementing successful corrective actions

Assistant Store Manager

Pier 1 Imports
Bozeman, MT
05.2007 - 02.2012
  • I started at Pier 1 as a part-time associate and worked my way up through part-time manger, full-time manager, assistant store manager, to interim store manager
  • Throughout these positions I was responsible for product knowledge, sales, customer service, employee management and scheduling, as well as business reports
  • Supervised creation of exciting merchandise displays to catch attention of store customers
  • Balanced competing priorities effectively by delegating tasks and setting clear expectations with staff members in order to meet store-wide objectives
  • Interacted well with customers to build connections and nurture relationships
  • Approved regular payroll submissions for employees.
  • Completed point of sale opening and closing procedures

Education

Bachelor of Science - Psychology

Montana State University
Bozeman, MT
05.2010

Skills

  • Computer Skills
  • Attention to Detail
  • Problem-Solving
  • MS Office
  • Data Entry
  • Organization
  • Multitasking
  • Administration and Reporting

References

available upon request

Timeline

Front Desk Coordinator/Title Assistant

Flying S Title and Escrow
06.2024 - 11.2024

Office Manager

Eyes on Main
02.2012 - 06.2024

Assistant Store Manager

Pier 1 Imports
05.2007 - 02.2012

Bachelor of Science - Psychology

Montana State University

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Kayla Orton