Overview
Work History
Education
Skills
Timeline
Generic

Kayla Owolabi

Champaign,IL

Overview

8
8
years of professional experience

Work History

PCA Personal Care Assistant

OSF Saint Francis Medical Center
03.2024 - Current
  • Provided personalized care and assistance to patients, ensuring their comfort and well-being
  • Monitored vital signs and reported any changes or concerns to the healthcare team
  • Assisted with daily activities such as bathing, dressing, grooming, and medication management
  • Supported patients in mobility exercises, transfers, and ambulation to promote physical health
  • Managed meal preparation according to dietary restrictions and assisted with feeding when necessary
  • Documented patient observations accurately in medical records for reference by healthcare professionals
  • Offered emotional support and companionship to patients during difficult times or periods of isolation
  • Collaborated with nurses and doctors to provide comprehensive care plans tailored to each patient's needs

Mental Health Technician

The Pavilion Rehabilitation and Nursing Center
03.2023 - 03.2024
  • Assisted in the assessment and evaluation of patients' mental health conditions and progress
  • Monitored and documented patients' behavior and vital signs, ensuring accurate and timely recordkeeping
  • Implemented and followed treatment plans and interventions under the supervision of clinical staff
  • Escorted and supervised patients during activities, meals, and group therapy sessions
  • Administered medications and treatments according to prescribed protocols and documented their effects
  • Participated in crisis intervention and de-escalation techniques to ensure a safe environment
  • Provided emotional support and counseling to patients, actively listening and offering guidance
  • Engaged patients in therapeutic activities and recreational programs to promote socialization and well-being
  • Maintained a clean and organized patient environment, ensuring safety and infection control
  • Supported patients in developing coping skills and self-management strategies for their mental health conditions
  • Participated in group therapy sessions, facilitating discussions and activities to promote healing and recovery
  • Provided crisis intervention and emotional support to patients in distress
  • Performed basic laboratory tests including collecting specimens, preparing samples, and conducting routine tests
  • Maintained inventory of medical supplies, restocked as needed, and ensured proper storage conditions were met

Asset Protection Associate

Menards
11.2022 - 03.2023
  • Monitored and patrolled assigned areas to prevent theft, vandalism, and other security breaches
  • Utilized CCTV systems to observe and identify suspicious activities or individuals
  • Responded promptly to alarms and emergency situations, taking appropriate action as necessary
  • Conducted thorough investigations of incidents, gathering evidence and interviewing witnesses when required
  • Closely monitored inventory levels to detect any discrepancies or potential losses
  • Collaborated with store management to develop and implement safety protocols for employees and customers
  • Maintained accurate records of all security-related incidents, documenting details for future reference
  • Assisted law enforcement agencies during investigations by providing surveillance footage or relevant information
  • Performed regular audits of cash registers, safes, and other high-value assets to ensure accuracy and accountability
  • Deterred theft through proactive customer service approaches such as greeting customers upon entry and offering assistance throughout their shopping experience
  • Investigated employee misconduct allegations in accordance with company policies
  • Collaborated with cross-functional teams including Loss Prevention, Operations, HR, IT etc
  • To address security vulnerabilities across the organization

Inpatient Pharmacy Technician

Carle Health
01.2022 - 10.2022
  • Accurately prepared and dispensed medications for inpatient units, ensuring patient safety and adherence to medication orders
  • Managed inventory of pharmaceuticals, monitoring stock levels and coordinating with suppliers to ensure availability of necessary medications
  • Collaborated with pharmacists and healthcare professionals to review medication orders, resolve discrepancies, and provide appropriate dosing recommendations
  • Utilized pharmacy software systems to enter prescription information, track medication usage, and generate reports as needed
  • Assisted in the preparation of sterile products such as IV solutions and chemotherapy drugs following aseptic techniques
  • Provided support during medication reconciliation processes by gathering patient information and verifying accuracy of medication lists
  • Responded promptly to inquiries from nurses, physicians, and other healthcare staff regarding drug interactions, dosage adjustments, or potential side effects
  • Maintained confidentiality of patient information in accordance with HIPAA regulations at all times
  • Trained new pharmacy technicians on proper procedures for handling medications, maintaining cleanliness in work areas, and ensuring accurate documentation

Temp Library Assistant

Rogers Park Branch Chicago Public Library
02.2021 - 02.2022
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Gained strong understanding of various methods for cataloging books and other materials.
  • Placed books on proper shelves when returned to circulation.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Maintained secure environment by monitoring visitors at front desk.
  • Helped children select appropriate reading level library books.
  • Set up computer and digital device access, providing assistance with use and operation.
  • Processed library card applications and maintained patron records with accurate contact information.
  • Assisted patrons with printing and copying according to personalized requirements.

Retail Store Manager

Citi Trends
01.2019 - 12.2021
  • Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff scheduling
  • Implemented effective visual merchandising strategies to optimize product placement and drive sales
  • Managed a team of 15-20 employees, providing training, coaching, and performance evaluations
  • Achieved 26% increase in sales revenue through strategic pricing adjustments and promotional events
  • Maintained high standards of customer service by resolving escalated issues promptly and ensuring customer satisfaction
  • Conducted regular store audits to ensure compliance with company policies, procedures, and visual merchandising guidelines
  • Utilized point-of-sale (POS) systems effectively for accurate tracking of sales transactions, inventory levels, and financial reporting

Security Officer

Securitas
01.2020 - 08.2021
  • Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
  • Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
  • Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
  • Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
  • Collaborated with law enforcement agencies during investigations or incidents requiring their assistance

Office Assistant

HR Block
01.2018 - 01.2019
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Coordinated and scheduled meetings and appointments.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Edited and proofread documents for accuracy and completeness.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Assistant Manager

Citi Trends
03.2017 - 12.2018
  • Assisted in the management of daily operations, ensuring smooth and efficient workflow
  • Supervised and trained a team of 10-15 employees, providing guidance and support to maximize productivity
  • Implemented new scheduling system
  • Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
  • Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
  • Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
  • Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
  • Created training materials and conducted training sessions for new hires on company policies and procedures
  • Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
  • Monitored employee performance through regular evaluations, providing constructive feedback for professional development
  • Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency

Education

Associate of Applied Science - Health Administration

Danville Area Community College
Danville, IL
06-2026

High School Diploma -

Centennial High School
Champaign, IL
06-2018

Skills

  • Mobility support
  • Medical terminology
  • Emergency response
  • Daily living assistance
  • HIPAA compliance
  • Patient documentation
  • Library technology
  • Cataloging of materials
  • Circulation processes
  • Research assistance
  • Call handling
  • Meeting planning
  • Bookkeeping
  • Scheduling
  • Client interaction
  • Valid Driver's license
  • Child development
  • Mental health support
  • Child advocacy

Timeline

PCA Personal Care Assistant

OSF Saint Francis Medical Center
03.2024 - Current

Mental Health Technician

The Pavilion Rehabilitation and Nursing Center
03.2023 - 03.2024

Asset Protection Associate

Menards
11.2022 - 03.2023

Inpatient Pharmacy Technician

Carle Health
01.2022 - 10.2022

Temp Library Assistant

Rogers Park Branch Chicago Public Library
02.2021 - 02.2022

Security Officer

Securitas
01.2020 - 08.2021

Retail Store Manager

Citi Trends
01.2019 - 12.2021

Office Assistant

HR Block
01.2018 - 01.2019

Assistant Manager

Citi Trends
03.2017 - 12.2018

Associate of Applied Science - Health Administration

Danville Area Community College

High School Diploma -

Centennial High School

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Kayla Owolabi