Kayla Page
Summary
Dedicated team player that can work together with colleagues to achieve the goal or task given. Can also work alone on tasks with efficiency and accuracy. Keeps a positive and forward-thinking mindset in the workplace to maintain a healthy, harmonious workspace. Able to recognize improvements or needs of the company and will thoughtfully suggest ideas for growth. Organized and prepared for the day to maintain productivity. Creative in photography, digital art, and ink drawing.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Client Relations Specialist
Kaydem Credit Help
03.2023 - 05.2023
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Responded to clients via email who sent in documents, asked questions, and were updating us about their situation.
- Customer support happiness, courtesy and politeness is of high importance and was always used when replying to clients.
- Followed client relation procedures for accuracy.
- Reported to my manager about client situations when needed.
- Researched and identified solutions to technical problems.
- Worked with colleagues to solve client situations.
- Attended in-person training sessions with the client relations team.
Administrative Assistant Intern
Fund And Grow
10.2022 - 03.2023
- Assisted Marketing Department with designing YouTube thumbnails and re-designing older thumbnails for videos using Canva.
- Maintained an excel sheet recording their YouTube channels growth.
- Used VidIQ to aid in title creation and check statistical data of the channel.
- Photographed stock imagery for their brand image.
- Assisted VP with daily tasks and learned about upper-level management in a variety of departments.
- Attended interviews via zoom phone calls with VP and HR manager to learn about the process of hiring.
- Continually sought methods for improving daily operations and informed VP, HR manager.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
- Learned from each department for a set amount of days about client processes, managerial processes, and employee processes.
Data Entry Assistant
Kaydem Credit Help
08.2017 - 05.2020
- Sorted documents and maintained organized filing process.
- Printed, folded, and stamped customer documents to be sent to creditors for dispute.
- Organized, sorted, and checked input data against original documents.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Updated and maintained customer information, documents and records.
- Corrected data entry errors to prevent duplication or data degradation.
Education
Certificate of Completion - Business of Art And Design & Photo-Imaging
Pre-College At Ringling College of Art And Design
2700 N Tamiami Trail, Sarasota, FL 34234 06.2022 - 07.2022
High School Diploma -
Pearson Online Academy
509 S Exeter St 2nd Floor, Baltimore, MD 21202 08.2021 - 07.2022
Skills
- Problem-Solving
- Adaptability and Flexibility
- Customer Support
- Adobe Lightroom
- Adobe Illustrator
- Social Media Graphics
- Logo Creation
- Digital Photography
- Organization
- Critical Thinking
- Canva
- YouTube Title Creation using AI
Accomplishments
- Successfully suggested to management that Fund & Grow's YouTube channel be monitored often and continuously update their thumbnails/titles when needed. This is because it would help the company's reputation and relevancy grow. My suggestion was implemented into the company and started to be taken more seriously than previously which has helped grow the YouTube channel. The Marketing department has also experimented with different types of thumbnails, videos, titles, and style's since this was done.
- From 2017-2020 Successfully worked after High School at Kaydem Credit Help and was able to maintain good grades, as well as, a good work performance and communication with colleagues.
Timeline
Client Relations Specialist
Kaydem Credit Help
03.2023 - 05.2023
Administrative Assistant Intern
Fund And Grow
10.2022 - 03.2023
Certificate of Completion - Business of Art And Design & Photo-Imaging
Pre-College At Ringling College of Art And Design
06.2022 - 07.2022
High School Diploma -
Pearson Online Academy
08.2021 - 07.2022
Data Entry Assistant
Kaydem Credit Help
08.2017 - 05.2020
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