Kayla Pena
Hilham,TN
Summary
Professional in food service management with strong track record in leading teams and optimizing operations. Skilled in strategic planning, cost control, and customer satisfaction. Known for adaptability, effective communication, and fostering collaborative work environment. Proven ability to drive results and meet organizational goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Correctional Officer
BCCX
- Monitored inmate activities to ensure safety and compliance with facility regulations.
- Conducted regular security checks to prevent disturbances and maintain order within the facility.
- Assisted in crisis intervention, applying de-escalation techniques during high-tension situations.
- Documented incidents accurately, maintaining detailed reports for administrative review.
- Trained new officers on safety protocols and emergency response procedures effectively.
IGM
Hardees Resturamt
03.2013 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sous Chef
Thunder Run Restaurant
10.2025 - Current
- Assisted in menu planning and development, ensuring seasonal ingredients and culinary trends were incorporated.
- Prepared high-quality dishes while adhering to established recipes and presentation standards.
- Maintained kitchen inventory by monitoring stock levels and placing orders as necessary.
- Collaborated with front-of-house staff to ensure seamless service during peak hours.
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Policy enforcement
- Safety and security enforcement
- Observation
- Safety
- Stress tolerance
- Relationship building and management
- Staff management
- Mentorship
Certification
Servsafe
Timeline
Sous Chef
Thunder Run Restaurant
10.2025 - Current
IGM
Hardees Resturamt
03.2013 - 07.2022
Correctional Officer
BCCX