Kayla Parker
Southampton,New Jersey
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A Friendly, upbeat person with a positive attitude and significant background in busy environments. A highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills.
Overview
4
4
years of professional experience
Work History
Food Court Associate
Costco
Mount Laurel, NJ
09.2024 - Current
- Adhered to company guidelines for portion sizes when serving meals or snacks.
- Checked temperatures of refrigerated products regularly to maintain freshness standards.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Maintained safe food handling practices to prevent germ spread.
- Restocked items as needed ensuring adequate supply at all times.
Customer Service Associate
Wawa
Medford, New Jersey
08.2023 - 09.2024
- Answered phone calls from customers promptly and courteously.
- Greeted customers and identified their needs.
- Resolved customer complaints professionally while adhering to company policies and procedures.
- Replenished supplies such as napkins, utensils, and sauces. throughout shift as needed.
- Greeted guests in a friendly and welcoming manner.
- Serving food and drinks to customers on time.
- Maintained a positive attitude towards coworkers and customers at all times.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Ensured that all food items were properly labeled and stored according to safety regulations.
- Cleaned spills immediately using appropriate methods per company policy.
- Communicated effectively with kitchen staff regarding customer orders.
Team Member
Honeygrow
Marlton, NJ
08.2021 - 09.2022
- Rotated through a series of different stations based on team needs.
- Trained new team members using approved training materials and information.
- Worked well under pressure to get food out in a timely manner
- Cleaned and sanitized kitchen equipment, utensils and workstations.
- Handled delegated tasks.
- Kept team on track by assigning and supervising activities and giving constructive feedback.
- Processed and retrieved customer special orders.
- Assisted newly hired team members by explaining company procedures and safety requirements.
Education
High School Diploma -
Cherokee High School
Marlton, NJ06.2023
Rowan College At Burlington County
Skills
- Following Instructions
- Willingness to Learn
- Customer Service
- Attention to Detail
- Positive Attitude
- Problem-Solving
- Teamwork and Collaboration
- Organizing Work Stations
- Clear Communication
- Safety Understanding
- Experience in Leadership
- Reliable & Trustworthy
Preferred name
Kayla Elsey
Timeline
Food Court Associate
Costco
09.2024 - Current
Customer Service Associate
Wawa
08.2023 - 09.2024
Team Member
Honeygrow
08.2021 - 09.2022
High School Diploma -
Cherokee High School
Rowan College At Burlington County
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