Kayla Pearcy
Lafayette,IN
Summary
Dynamic Warehouse Associate demonstrating leadership by training new hires and enhancing team performance. Achieving productivity targets while ensuring safety and quality. Skilled in electronic scanning, employee training, conflict resolution, contributing to a safe and efficient work environment while maintaining high-quality standards. Committed to maintaining high safety standards while achieving operational goals.
Overview
14
14
years of professional experience
Work History
Warehouse Associate
Caterpillar
Lafayette, IN
06.2023 - Current
- Prepared orders for shipment by picking and packing merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Consistently lifted materials weighing as much as 35 pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling materials.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Contributed to a cleaner workspace with daily upkeep.
- Operated equipment while observing standard safety procedures.
- By being a guardian I have helped train new employees in safe practices and warehouse procedures.
- Guardian as of October 2023
- Safety Champion as of March 2025
Merchandise Manager
JD Sports
Lafayette, IN
03.2022 - 05.2023
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Interacted with customers to obtain feedback and drive satisfaction.
- Coordinated seasonal merchandise planning, aligning product availability with peak demand periods.
Manager
KFC
Frankfort, IN
08.2014 - 09.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Material Handler
Kay Co
Frankfort, IN
12.2010 - 12.2013
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Attached identifying tags to containers to mark with identifying shipping information.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Received and unpacked shipments and new equipment as directed.
- Increased customer satisfaction by accurately and promptly processing orders.
- Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
- Facilitated smooth warehouse operations, maintaining clean and organized work areas.
- Supported production line with timely material supply, keeping operations running without interruptions.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Skills
- Order preparation
- Inventory management
- Equipment operation
- Electronic scanning
- Safe handling
- Team collaboration
- Quality assurance
- Employee training
- Customer interaction
- Conflict resolution
- Time management
- Workplace safety
- Visual merchandising
- Packaging and labeling
- Attention to detail
- Problem-solving
- Lifting and sorting
- Labeling and boxing
- Order picking
- Shipping and receiving
- Warehouse safety
- Order fulfillment
- Warehouse operations
- Workplace cleanliness
- Warehouse environment safety
- Material handling
- Leadership and team building
- Warehouse logistics
- Product verification
- Quantity calculations
- Trash collection
- Clear communication
- Punctual and dependable
- Cleaning and organizing
- Safety protocols
- Safety training
- Safety compliance
- Communication skills
- Customer service
- Order picking and processing
- Loading and unloading
- Warehouse organization
- Wrapping and boxing
- Assembly and production
- Materials handling and transport
- Merchandise staging
- Cost reduction
- Picking and packing
- Team leadership
- Effective communication
- Performance monitoring
- Customer focus
- Coaching and mentoring
- Schedule management
- Complaint resolution
- Safety
- Trainee evaluations
- Teamwork
Timeline
Warehouse Associate
Caterpillar
06.2023 - Current
Merchandise Manager
JD Sports
03.2022 - 05.2023
Manager
KFC
08.2014 - 09.2021
Material Handler
Kay Co
12.2010 - 12.2013