Kayla Peek
Lubbock,TX
Summary
Problem-solving Clinical Director qualified to manage health regulations, perform patient care and further motivate talented staff. Enthusiastic professional with background affecting positive patient outcomes, finding creative solutions to administrative issues and interacting with diverse personalities. A highly collaborative leader with skills in assigning caseloads, participating in meetings with clinical staff and ensuring that policies are observed. Offering exemplary communication and organizational skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Clinical Services
Traditions Health
04.2021 - Current
- Responsible for overall direction and quality of hospice clinical services
- Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel
- Assist in managing clinical teams and planning
- Provides help in assessment, planning implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated
- Assist Executive Director/Administrator in preparation and administration of organization's budget
- Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses
- Oversees maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.
- Manage and oversee census of 50 patients.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs
Registered Nurse Case Manager
Area Community Hospice
10.2019 - Current
- Complete initial comprehensive assessment
- Coordinate and plan with interdisciplinary team to determine hospice care needs of patient, caregivers and family
- Coordinate and deliver hospice plan of care, incorporating appropriate skilled nurse intervention, teaching, necessary medical supplies/equipment and ancillary services needed to achieve desired outcomes
- Regularly assess and evaluate hospice patient progress, in collaboration with hospice team
- Administer medications and treatments as prescribed by physician with goal of maintaining optimal patient comfort
- Offering emotional support to patients and families throughout dying process.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Authored clinical notes and updates to be reviewed by patient's primary physician.
- Coordinated rehabilitative and preventive nursing processes and procedures.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
- Authored initial assessments of patients and family to develop plans for individual home care needs.
- Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
- Worked with suppliers and vendors on provision of medical equipment, items and services.
Registered Nurse Case Manager
Kindred Hospice
02.2016 - 10.2019
- Provide care to terminally ill patients during final stages of their lives
- Ensuring that patients die with dignity and that families understand dying process.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Registered Nurse
University Medical Center
01.2012 - 02.2016
- Provided patient care, performed assessment, and interventions at 33-bed medical intensive care unit
- Assessed patient's condition, notified physician of changes as well as prepared and implemented patient care plans
- Monitored vital signs, adequacy of ventilation, levels of consciousness and pain
- Administered medications as determined by patient's condition
- Communicated patient's condition to family members in compassionate manner.
Licensed Vocational Nurse
Grace Medical Center
01.2009 - 01.2012
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Cared for wounds, provided treatments, and assisted with procedures.
- Responded to patient requests with appropriate clinical and personal assistance.
- Comforted and counseled patients and families throughout care process.
Education
Bachelors in Nursing -
Texas Tech University Health Sciences Center
Lubbock, TX12.2017
Diploma -
Covenant School of Nursing
Lubbock, TX05.2012
Skills
- Practical time management
- Case Management
- Home Care Home Base
- Kinnser/WellSky
- Healthcare management
- Patient Safety
- Clinical Supervision
- Clinical Leadership
- Quality Improvement
- Collaborative skills
- Staff Development
- Patient Care Coordination
- Performance Improvement
- Interdisciplinary Collaboration
- Patient relationship management
- Employee Performance Evaluations
- Clinical Quality Improvement
- Effective Communication
- Staff Scheduling
- Exemplary communication skills
- Patient Education
- Clinical education
- Direct Patient Care
Certification
RN, 04/2026, TX
Timeline
Director of Clinical Services
Traditions Health
04.2021 - Current
Registered Nurse Case Manager
Area Community Hospice
10.2019 - Current
Registered Nurse Case Manager
Kindred Hospice
02.2016 - 10.2019
Registered Nurse
University Medical Center
01.2012 - 02.2016
Licensed Vocational Nurse
Grace Medical Center
01.2009 - 01.2012
Bachelors in Nursing -
Texas Tech University Health Sciences Center
Diploma -
Covenant School of Nursing
RN, 04/2026, TX
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