Kayla Pegues
Mount Vernon,WA
Summary
Dynamic administrative professional with seven years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of AR/AP and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Superior communication, computer, support and organizational skills.
Overview
7
7
years of professional experience
Work History
Administrative Specialist
Hamer Environmental
03.2022 - 09.2023
- Delivered top-notch administrative support to staff in many locations, promoting excellence in office operations.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Assisted with the implementation of several new systems, including Paylocity and Unanet.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Monitored project performance to identify areas of improvement and make adjustments.
Office Manager
Safer Schools Together
01.2019 - 03.2020
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Verified and finalized arrangements to deliver smooth and efficient travel for employees.
Marketing & Communications Assistant
Bellingham Marine
09.2016 - 12.2018
- Captured events and navigated social media for industry-related items to develop meaningful content to share with followers.
- Researched, created and presented communication plans to support internal and external marketing programs.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Developed strategic marketing plans.
- Tracked trade show expenses to maintain budget.
Aviation Electronics Technician
US Navy
09.2007 - 08.2012
- Set up and operated precision test equipment for alignment, troubleshooting and testing of electrical equipment and systems.
- Installed electrical and electronic components and assemblies.
- Adjusted, repaired and replaced malfunctioning components or assemblies.
- Received an Honorable Discharge after five years of service.
Education
Bachelor of Arts - Business Administration
Western Washington University
Bellingham, WA06.2016
Associate of Arts - Transfer
Whatcom Community College
Bellingham, WA06.2014
Skills
- Customer Relations
- Project Planning
- Payroll and Benefits Administration
- AP/AR
- Administration and Operations
- Quick at Learning New Software
Timeline
Administrative Specialist
Hamer Environmental
03.2022 - 09.2023
Office Manager
Safer Schools Together
01.2019 - 03.2020
Marketing & Communications Assistant
Bellingham Marine
09.2016 - 12.2018
Aviation Electronics Technician
US Navy
09.2007 - 08.2012
Bachelor of Arts - Business Administration
Western Washington University
Associate of Arts - Transfer
Whatcom Community College
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