Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Pell

Livermore,California

Summary

Experienced professional in the hospitality industry with a track record of providing exceptional service in fast-paced dining environments. Recognized for a strong commitment to teamwork and consistently achieving high levels of customer satisfaction. Versatile and reliable, adept at adapting to changing needs and ensuring seamless operations through effective communication and problem-solving abilities.

Overview

2025
2025
years of professional experience

Work History

Key Holder Manager

Boot Barn
11.2021 - Current
  • Accepted and processed customer returns.
  • Organized staff meetings regularly to discuss goals, progress updates, challenges faced during work hours.
  • Maintained a visually appealing store environment, guaranteeing a positive shopping experience for customers.
  • Managed daily operations efficiently, including opening and closing procedures, cash handling, and scheduling employees'' shifts.
  • Resolved customer complaints promptly, fostering a high level of satisfaction and loyalty among patrons.
  • Ensured compliance with all company policies and regulations by conducting regular audits and staff trainings.
  • Streamlined inventory management for optimal product availability, leading to increased customer satisfaction.
  • Assisted in the recruitment process by interviewing potential candidates and providing input on hiring decisions.
  • Opened inventory boxes and restocked shelves.
  • Enhanced store sales by effectively managing staff and implementing targeted promotional campaigns.

Full Time Mom, Took Off Some Time to Raise 3 Kids

2013-2018
2013 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Server

Hopvine Brewing Company
  • Taking care of guest needs
  • Team work

Server

Sauced BBQ and Spirits
05.2012 - 10.2017
  • Taking care of the guest needs
  • Training new employees
  • Organizing

Server

Buffalo Wild Wings Restaurant
03.2011 - 10.2013
  • Taking care of guest needs
  • Team worker and training new employees

Server

Chilies Bar & Grill
11.2010 - 07.2011
  • Company Overview: Chili's Restaurant
  • Taking care of guest needs
  • Chili's Restaurant

Server/Bartender

The Front Room
02.2010 - 07.2010
  • Taking care of the guest
  • Organizing
  • Great team worker and flexible

Caretaker

Panhandle support Services
08.2009 - 01.2010
  • Caretaker for elderly Men and Woman
  • Cleaning and shopping
  • Transporting to and from appointments

Server

Hooters Restaurant
10.2007 - 03.2009
  • Taking care of the guest
  • Multi-tasking
  • Dealing with large amounts of monies

Construction cleaner

Keepin it clean
10.2006 - 09.2007
  • Clean newly and remodeled homes
  • Organizing

Education

GED -

Daytona Beach Community College
Deltona, FL
05.2006

Skills

  • Medical Terminology
  • Basic Grooming
  • Vital Signs
  • Nail Trim
  • Kennel Cleaning
  • Dosage Calculations
  • Animal Restraint for Exam

Timeline

Key Holder Manager

Boot Barn
11.2021 - Current

Server

Sauced BBQ and Spirits
05.2012 - 10.2017

Server

Buffalo Wild Wings Restaurant
03.2011 - 10.2013

Server

Chilies Bar & Grill
11.2010 - 07.2011

Server/Bartender

The Front Room
02.2010 - 07.2010

Caretaker

Panhandle support Services
08.2009 - 01.2010

Server

Hooters Restaurant
10.2007 - 03.2009

Construction cleaner

Keepin it clean
10.2006 - 09.2007

Full Time Mom, Took Off Some Time to Raise 3 Kids

2013-2018
2013 - Current

Server

Hopvine Brewing Company

GED -

Daytona Beach Community College

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Kayla Pell