Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Perea

Orange,MA

Summary

Certified Phlebotomist. Highly-skilled with 7 years of experience in healthcare settings. Proficient in collecting blood specimens and processing for further analysis. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Provides compassionate and professional care. As i do love my job as a phlebotomist, i am currently looking to expand my knowledge and experience in a different field. Radiology highly interested me. im looking into schooling currently to become a RT.

Overview

14
14
years of professional experience

Work History

Phlebotomist Technician

Heywood Hospital
11.2017 - Current
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Packaged and shipped specimens to central lab daily.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Assisted in training and onboarding new phlebotomists.
  • Reviewed and processed requisitions for laboratory tests.
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.

EVS Housekeeper

Atholhospital
01.2016 - 11.2017
  • Documented and reported necessary facility and building repairs observed.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.

Cashier

Hannaford Supermarket
05.2015 - 10.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Identified and resolved discrepancies and errors in customer accounts.

Certified Lifeguard

DCR Workforce
05.2013 - 09.2016
  • Provided friendly customer service to guests and addressed concerns.
  • Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
  • Administered CPR and first-aid following best practices.
  • Inspected and tested pool equipment functionality to minimize hazards.
  • Trained new lifeguards on safety procedures and protocol.
  • Attentively monitored swimmers to identify distress.

Coffee Barista

Dunkin' Donuts
01.2009 - 05.2015
  • Kept product inventory stocked during times of customer congestion and high demand.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Performed QA assessment of final product prior to delivery.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

High School Diploma -

Mount Wachusett Community College
Gardner, MA
06.2014

Skills

  • Manual and Finger Dexterity
  • Creative Solutions
  • Medical Records Management
  • Transportation Assistance
  • Customer Satisfaction
  • Drawing Blood
  • Goal Minded
  • Phlebotomy Procedures
  • Urinalysis Testing

Timeline

Phlebotomist Technician

Heywood Hospital
11.2017 - Current

EVS Housekeeper

Atholhospital
01.2016 - 11.2017

Cashier

Hannaford Supermarket
05.2015 - 10.2017

Certified Lifeguard

DCR Workforce
05.2013 - 09.2016

Coffee Barista

Dunkin' Donuts
01.2009 - 05.2015

High School Diploma -

Mount Wachusett Community College

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Kayla Perea