KAYLA PEREZ
Wilmington,CA
Summary
Service-oriented professional with expertise in team coordination, emergency response, program administration, and resident support in government settings. Coordinates services, manages records, and communicates effectively with diverse populations, including military personnel and youth residents. Skilled in scheduling, documentation, and resolving customer concerns while ensuring compliance with standards.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Medic
Sunburst Youth Academy
07.2026 - Current
- Provided medical support and emergency response services for residential youth programs
- Coordinated medical assessments and documentation for new academy entrants, ensuring timely healthcare access.
- Maintained accurate medical records and coordinated care with healthcare professionals and program staff, enhancing resident health outcomes.
- Managed medical supply inventory and coordinated ordering, guaranteeing availability of essential resources for effective program operations.
- Implemented health education programs and safety procedures, enhancing well-being and awareness among residents and staff.
Patient Service Technician Specialist
Providence Little Company of Mary Medical Center Torrance
06.2026 - Current
- Streamlined patient intake processes, enhancing efficiency of registration and appointment scheduling.
- Used Epic to maintain electronic patient files, successfully maintaining over 150 patient files.
- Managed electronic health records, maintaining accuracy and compliance with regulatory standards.
- Streamlined administrative tasks such as inventory management, record-keeping, and billing processes to improve efficiency within the facility.
- Provided essential back-up support to nursing staff, allowing them more time for direct patient care activities.
Healthcare Specialist (Combat Medic)
U.S. Army National Guard
07.2021 - Current
- Delivered healthcare and emergency response services in high-pressure environments, enhancing patient care through strong communication and coordination.
- Collected blood samples and conducted urinalysis according to established safety and hygiene procedures.
- Administered medications and monitored vital signs to ensure patient safety and comfort.
- Administered standardized physical evaluations to assess soldiers' readiness to mobilize.
- Conducted patient assessments and developed care plans in collaboration with healthcare teams.
Juvenile Justice Specialist
Comcare Health Services
04.2025 - 03.2026
- Conducted assessments for at-risk youth, coordinating resources with community partners and service providers to enhance support.
- Collaborate with law enforcement, counselors, and social service organizations to coordinate care plans and support services.
- Maintained detailed case documentation and program records, ensuring accurate tracking and compliance with agency procedures to uphold standards.
- Respond to service needs and concerns in a timely manner while maintaining a professional and supportive environment.
- Coordinated referrals and external services, monitoring progress and following up with stakeholders to ensure effective service delivery.
Cadre / Instructor
Sunburst Youth Academy
10.2023 - 04.2025
- Led structured training programs for youth residents while ensuring adherence to facility procedures and safety standards.
- Coordinated schedules and activities to ensure seamless daily operations aligned with program objectives.
- Mentored cadets, addressing behavioral concerns to foster a positive and structured living environment.
- Collaborated with staff to manage program operations and uphold organizational standards.
- Maintained documentation related to participant progress, program performance, and operational activities.
Medic
Sunburst Youth Academy
11.2022 - 10.2023
- Provided medical support and emergency response services for residential youth programs
- Coordinated medical assessments and documentation for new academy entrants.
- Maintained accurate medical records and coordinated care with healthcare professionals and program staff to support resident health.
- Managed medical supply inventory and coordinated ordering, ensuring availability of necessary resources for effective program operations.
- Implemented health education programs and safety procedures, enhancing well-being and awareness among residents and staff.
Education
Associate of Science - Mathematics And Health Science
Los Angeles Harbor College
Los Angeles, CA06-2024
Skills
- Work Order & Documentation Management
- Inventory & Resource Management
- Office software
- Patient Documentation Management
- Patient care coordination
- Conflict Resolution
- Microsoft Office
- Clinical Protocol Adherence
Certification
Emergency Medical Technician – Basic (EMT-B), DOW Secret Clearance
Personal Information
- Driving License: California Class C Driver’s License
- ID Type: DOW Secret Clearance
Timeline
Medic
Sunburst Youth Academy
07.2026 - Current
Patient Service Technician Specialist
Providence Little Company of Mary Medical Center Torrance
06.2026 - Current
Juvenile Justice Specialist
Comcare Health Services
04.2025 - 03.2026
Cadre / Instructor
Sunburst Youth Academy
10.2023 - 04.2025
Medic
Sunburst Youth Academy
11.2022 - 10.2023
Healthcare Specialist (Combat Medic)
U.S. Army National Guard
07.2021 - Current
Associate of Science - Mathematics And Health Science
Los Angeles Harbor College