Kayla Person-Archie
Columbus
Summary
Knowledgeable [Desired Position] with thorough understanding of patient care coordination and support. Successfully facilitated comprehensive care plans, ensuring seamless communication between healthcare providers and patients. Demonstrated ability to manage complex caseloads and use strong problem-solving skills to improve patient outcomes through proactive measurable interventions.
Professional with strong background in care coordination. Skilled in patient advocacy, healthcare planning, and resource management. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality care outcomes. Currently practicing with Active and Unrestricted license under Board of Nursing NLE Compact Licensure.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
1
1
year of professional experience
Work History
Care Coordinator /Clinical Case Manager
Sinai Post-Acute, Nursing Rehab Center
06.2025 - Current
- Coordinated patient care plans to ensure seamless transitions between services
- Communicated effectively with interdisciplinary teams to address patient needs
- Monitored patient progress and updated care documentation regularly
- Assisted patients in navigating healthcare services and resources
- Provided administrative coordination for patient care, including documentation management, appointment scheduling, and follow-up communications.
- Used company software and databases to maintain over 500 records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
- Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
- Reduced hospital readmission rates by 10% through coordinating effective post-discharge care plans.
- Negotiated with insurance providers to secure coverage for necessary treatments, alleviating financial stress for patients.
- Collaborated with social services to connect patients with resources for housing, nutrition, and financial assistance, improving their overall wellbeing.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Monitored progress of patients, adjusting care plans as necessary for optimal results.
LTSS Coordinator
Sinai Post-Acute, Nursing Rehab Center
12.2024 - Current
- Coordinated care plans for residents, ensuring compliance with regulatory standards and facility policy.
- Assisted an interdisciplinary team in developing individualized service plans for residents by maintaining effective communication with staff, physicians, and community organizations to promote high-quality, holistic care.
- Supported interdisciplinary teams in case management through monitoring client progress, and implementing strategies for optimal client outcomes.
- Provided crisis intervention support when necessary, utilizing appropriate resources to ensure client safety and well-being.
- Facilitated communication between over 400 families and healthcare providers to enhance service delivery.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in LTSS coordination.
- Educated clients and families regarding their rights, responsibilities, and available resources within the LTSS system, in addition to addressing concerns.
Education
Licensed Practical Nurse Education - Nursing
Jersey College
Teterboro, NJ05-2024
High School Diploma - H.S. Diploma
Saint Vincent Academy
Newark06-2020
Skills
- Case management
- Documentation
- Patient education
- Organizational skills
- Utilization management
- Risk mitigation
- Data analysis
- CPR/AED
- Patient education and counseling
- Risk analysis
- Certified in CPR/AED
- Risk management
- Quality assurance controls
- Critical thinking
- Patient safety
- Community outreach
- Discharge planning
- Crisis intervention
- Health literacy
- Medical terminology
- Quality assurance
- Medical terminology understanding
- Patient advocacy
Timeline
Care Coordinator /Clinical Case Manager
Sinai Post-Acute, Nursing Rehab Center
06.2025 - Current
LTSS Coordinator
Sinai Post-Acute, Nursing Rehab Center
12.2024 - Current
Licensed Practical Nurse Education - Nursing
Jersey College
High School Diploma - H.S. Diploma
Saint Vincent Academy