- Stand-up Paddleboarding (SUP)
- Kayaking
- Advanced Open Water Diver
- Fishing
- Hiking
- Travel
Kayla Petersen
Venice,FL
Summary
Professional mariner prepared for leadership role in maritime operations. Growing up on boats in the midwest I demonstrate strong navigation in diverse waters, safety, and maintenance skills. Focuses on team collaboration and achieving results. Adaptable to changing conditions, ensuring reliable and efficient performance. Known for effective communication and sound decision-making in high-pressure situations to achieve the goal set forth.
Overview
19
19
years of professional experience
Work History
Boat Captain/1st Mate
Gasperilla Boat Tours
05.2023 - Current
- Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
- Maintained open communication channels between ship owners or charterers regarding voyage progress or any emergent issues requiring attention.
- Assisted in the training of new crew members to ensure they were well-prepared for their roles onboard the vessel as it pertains to safety practices and operational tasks.
- Maintained vessel in pristine condition through diligent cleaning, maintenance, and repairs for optimal performance.
- Maximized fuel efficiency through careful route planning and monitoring engine performance regularly.
- Assessed course and weather to assist with managing passenger safety.
- Navigated challenging waters skillfully, ensuring safe and efficient transit of passengers.
- Increased customer satisfaction by providing exceptional service and accommodating special requests during charters.
- Ensured compliance with all federal regulations for a Cost Guard inspected Vessel by maintaining proper certifications and adhering to maritime laws during voyages.
- Adhered to laws and regulations based on voyage locations.
- Researched and evaluated natural phenomena to minimize issues regarding tides, currents, winds and weather events.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Conducted informative tours for passengers, sharing knowledge about local history, wildlife, and points of interest.
Boat Detailer
Let Her Shine
06.2021 - 04.2023
- Assisted with training new employees on proper boat detailing techniques to maintain company standards of excellence.
- Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
- Collaborated with team members to complete detailing projects on schedule and within budget constraints.
- Preserved the longevity of boat materials with proper treatment and care, increasing overall value for clients.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Adapted quickly to new products, equipment, and techniques in the ever-evolving marine industry to stay ahead of competitors and provide top-quality service.
Owner/Photographer
Ladin Photography
06.2015 - 12.2020
- Starting and growing a new business
- Running all aspects of the daily operations including finances, marketing, distributing products, stocking studio and equipment care
- Excellent customer communication from start to finish to be sure each client can communicate their vision, address any concerns, discuss budgets and schedule appointments
- Helping clients to feel comfortable and relaxed during photo shoots while thinking creatively to make their vision happen
- Delivering a product my clients can be proud of
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Owner/CEO
At Your Service Cleaning LLC
03.2006 - 04.2016
- Managing all aspects of the business including finances, hiring, overseeing teams, delegate responsibilities, biding jobs, and marketing
- Making sure all jobs get done diligently and timely to ensure customers satisfaction
- Safeguarding my clients business security codes and taking care to be sure things were left better when we left then when we got there
- Having effective communication with team members and clients to be sure all expectations are being met
Education
USCG 25 Ton Master Captain - Merchant Mariner
Sea School
St Petersburg, FL09-2023
General Education/Nursing -
Saint Cloud University
St. Cloud, MN06.2000
Skills
- Time Management
- Leadership
- Interpersonal Communication
- Positive Attitude
- Teamwork
- Boat handling
- Route Planning
- Emergency Management
- First Aid Proficiency
- Navigation expertise
- Vessel maintenance
- Maritime Regulations Knowledge
- Detail Oriented
References
References available upon request.
Interests
Timeline
Boat Captain/1st Mate
Gasperilla Boat Tours
05.2023 - Current
Boat Detailer
Let Her Shine
06.2021 - 04.2023
Owner/Photographer
Ladin Photography
06.2015 - 12.2020
Owner/CEO
At Your Service Cleaning LLC
03.2006 - 04.2016
General Education/Nursing -
Saint Cloud University
USCG 25 Ton Master Captain - Merchant Mariner
Sea School
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