Kayla Petersen

40' Corinthian Catamaran, Twin 150's

Over seeing a team of 5 captains.

• Navigated challenging waters skillfully, ensuring safe and efficient transit of passengers and cargo.
• Improved crew morale with effective leadership techniques that fostered teamwork while addressing individual needs or concerns promptly.
• Ensured compliance with all federal regulations by maintaining proper certifications and adhering to maritime laws during voyages.
• Maintained records of daily activities, weather and sea conditions, pollution control efforts and passenger status.
• Assisted in the training of new crew members to ensure they were well-prepared for their roles onboard the vessel as it pertains to safety practices and operational tasks.
• Maintained vessel in pristine condition through diligent cleaning, maintenance, and repairs for optimal performance.
• Facilitated smooth disembarkation processes for passengers by providing clear instructions and assistance with luggage or other needs upon arrival at their destination.
• Maintained timetables by monitoring and managing loading and discharging of cargo and passengers and arranging for boat to be fueled, restocked with supplies and repaired.
• Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
• Oversaw maintenance activities to be sure vessel remains in optimal condition.
• Oversee payroll and scheduling

• Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
• Maintained open communication channels between ship owners or charterers regarding voyage progress or any emergent issues requiring attention.
• Assisted in the training of new crew members to ensure they were well-prepared for their roles onboard the vessel as it pertains to safety practices and operational tasks.
• Maintained vessel in pristine condition through diligent cleaning, maintenance, and repairs for optimal performance.
• Maximized fuel efficiency through careful route planning and monitoring engine performance regularly.
• Assessed course and weather to assist with managing passenger safety.
• Navigated challenging waters skillfully, ensuring safe and efficient transit of passengers.
• Increased customer satisfaction by providing exceptional service and accommodating special requests during charters.
• Ensured compliance with all federal regulations for a Cost Guard inspected Vessel by maintaining proper certifications and adhering to maritime laws during voyages.
• Adhered to laws and regulations based on voyage locations.
• Researched and evaluated natural phenomena to minimize issues regarding tides, currents, winds and weather events.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Conducted informative tours for passengers, sharing knowledge about local history, wildlife, and points of interest.

• Assisted with training new employees on proper boat detailing techniques to maintain company standards of excellence.
• Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
• Collaborated with team members to complete detailing projects on schedule and within budget constraints.
• Preserved the longevity of boat materials with proper treatment and care, increasing overall value for clients.
• Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
• Adapted quickly to new products, equipment, and techniques in the ever-evolving marine industry to stay ahead of competitors and provide top-quality service.

• Starting and growing a new business
• Running all aspects of the daily operations including finances, marketing, distributing products, stocking studio and equipment care
• Excellent customer communication from start to finish to be sure each client can communicate their vision, address any concerns, discuss budgets and schedule appointments
• Helping clients to feel comfortable and relaxed during photo shoots while thinking creatively to make their vision happen
• Delivering a product my clients can be proud of
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Managing all aspects of the business including finances, hiring, overseeing teams, delegate responsibilities, biding jobs, and marketing
• Making sure all jobs get done diligently and timely to ensure customers satisfaction
• Safeguarding my clients business security codes and taking care to be sure things were left better when we left then when we got there
• Having effective communication with team members and clients to be sure all expectations are being met