Open To Work
Kayla Peterson
Server
Palmer,AK
Summary
Experienced food service professional with a strong background in food preparation and customer service. Seeking to improve leadership and team-building skills in the industry. Known for enthusiasm, adaptability, and a strong work ethic to deliver top-notch service.
Overview
13
13
years of professional experience
Work History
Food Preparation Worker
Alaska Food Co
Address: 570S S Knik St, Wasilla, AK 99654
08.2024 - 03.2025
- - Processed and freeze-dried food items to maintain quality and safety standards
- - Ensured efficient kitchen operations while adhering to food handling regulations
- Packaged and stored food products following proper handling and preservation methods.
- Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Server
Chili's Grill and Bar
800 E Dimond Blvd #162, Anchorage, AK 995
10.2015 - 07.2020
- - Provided excellent customer service, taking and delivering orders accurately
- - Managed multiple tables efficiently in a fast-paced restaurant setting
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Applebee's Grill + Bar
4331 Credit Union Dr, Anchorage, AK 99503
07.2020 - 11.2020
- - Assisted guests with meal selections and ensured a welcoming dining experience
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Henry's Tavern
500 Bellevue Way NE STE 310, Bellevue, WA
08.2017 - 10.2017
- - Delivered food and beverages while maintaining a high level of customer satisfaction
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
Server
Red Robin Gourmet Burgers
401 E Dimond Blvd, Anchorage, AK 99515
09.2012 - 11.2015
- - Built strong customer relationships through attentive service and menu knowledge
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Barista
Starbucks
320 W 5th Ave, Anchorage, AK 99501
07.2013 - 02.2014
- - Prepared and served beverages while maintaining a clean and organized workspace
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Education
High School Equivalency Diploma - General Education Courses
A.J Dimond High School
2909 W 88th Ave, Anchorage, AK 9950205-2013
Cosmetology, Entrepreneurship, Film, Audio
King Tech High School
2909 W 88th Ave, Anchorage, AK 9950205-2013
Skills
- - Food preparation and preservation (including freeze-drying)
- - Customer service and communication
- - Team collaboration and leadership development
- - Cash handling and POS operation
- - Time management and multitasking
- - Fast-paced work environment adaptability
Additional Information
- - Typing speed: 40+ WPM
- - Fluent in English (Very Well)
- - Regular Driver’s License (Class D)
- - Seeking food service opportunities in Anchorage, AK
- - Open to both full-time and part-time positions
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteTimeline
Food Preparation Worker
Alaska Food Co
08.2024 - 03.2025
Server
Applebee's Grill + Bar
07.2020 - 11.2020
Server
Henry's Tavern
08.2017 - 10.2017
Server
Chili's Grill and Bar
10.2015 - 07.2020
Barista
Starbucks
07.2013 - 02.2014
Server
Red Robin Gourmet Burgers
09.2012 - 11.2015
High School Equivalency Diploma - General Education Courses
A.J Dimond High School
Cosmetology, Entrepreneurship, Film, Audio
King Tech High School