Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Kayla Peterson

Kayla Peterson

Server
Palmer,AK

Summary

Experienced food service professional with a strong background in food preparation and customer service. Seeking to improve leadership and team-building skills in the industry. Known for enthusiasm, adaptability, and a strong work ethic to deliver top-notch service.

Overview

13
13
years of professional experience

Work History

Food Preparation Worker

Alaska Food Co
08.2024 - 03.2025
  • - Processed and freeze-dried food items to maintain quality and safety standards
  • - Ensured efficient kitchen operations while adhering to food handling regulations
  • Packaged and stored food products following proper handling and preservation methods.
  • Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Server

Chili's Grill and Bar
10.2015 - 07.2020
  • - Provided excellent customer service, taking and delivering orders accurately
  • - Managed multiple tables efficiently in a fast-paced restaurant setting
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Applebee's Grill + Bar
07.2020 - 11.2020
  • - Assisted guests with meal selections and ensured a welcoming dining experience
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

Henry's Tavern
08.2017 - 10.2017
  • - Delivered food and beverages while maintaining a high level of customer satisfaction
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
  • Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.

Server

Red Robin Gourmet Burgers
09.2012 - 11.2015
  • - Built strong customer relationships through attentive service and menu knowledge
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Barista

Starbucks
07.2013 - 02.2014
  • - Prepared and served beverages while maintaining a clean and organized workspace
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.

Education

High School Equivalency Diploma - General Education Courses

A.J Dimond High School
2909 W 88th Ave, Anchorage, AK 99502
05-2013

Cosmetology, Entrepreneurship, Film, Audio

King Tech High School
2909 W 88th Ave, Anchorage, AK 99502
05-2013

Skills

  • - Food preparation and preservation (including freeze-drying)
  • - Customer service and communication
  • - Team collaboration and leadership development
  • - Cash handling and POS operation
  • - Time management and multitasking
  • - Fast-paced work environment adaptability

Additional Information

  • - Typing speed: 40+ WPM
  • - Fluent in English (Very Well)
  • - Regular Driver’s License (Class D)
  • - Seeking food service opportunities in Anchorage, AK
  • - Open to both full-time and part-time positions

Work Type

Full TimePart Time

Work Location

On-SiteRemote

Timeline

Food Preparation Worker

Alaska Food Co
08.2024 - 03.2025

Server

Applebee's Grill + Bar
07.2020 - 11.2020

Server

Henry's Tavern
08.2017 - 10.2017

Server

Chili's Grill and Bar
10.2015 - 07.2020

Barista

Starbucks
07.2013 - 02.2014

Server

Red Robin Gourmet Burgers
09.2012 - 11.2015

High School Equivalency Diploma - General Education Courses

A.J Dimond High School

Cosmetology, Entrepreneurship, Film, Audio

King Tech High School

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