As a United States Veteran, I honed a diverse set of skills and received comprehensive leadership training during my service. These experiences propelled me towards pursuing higher education, culminating in the achievement of a degree in Business Management. I have since accumulated significant experience in Service Manager roles, where I have demonstrated proficiency in financial transaction management and the upkeep of various management systems. With a rich history of over a decade in customer service, I possess a deep understanding of team management and development across different team sizes. Moreover, I prioritize fostering a supportive work environment that enhances staff productivity.
Working conditions are primarily inside an office environment.
Supporting the administrative operations of the assigned department or division.
Answers inquiries regarding policies and procedures. Ensures compliance with current City and department rules and regulations. Composes, types, and proofreads reports, letters, memos, statistical and confidential information.
Assists with monitoring and reviewing expenditures; provides information to appropriate department staff for budget preparation.
Maintains calendars, schedules activities, meetings and various events. Coordinates activities with other City departments, outside agencies, and the general public. Monitors inventory of office supplies; reviews purchase requisitions and requests for payments.
Organize and maintain filing systems; maintains records related to specific area of assignment. May respond to and resolve difficult and sensitive citizen inquiries and complaints.