Kayla Player
Cope,SC
Summary
Dependable Dispatcher offering 4 years of experience maintaining tight delivery schedules and keeping customers satisfied. Stellar skills in clear and professional team and customer communication. Enthusiastic about driving improvements to business operations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Dispatcher
Stills dispatching
Cope, SC
10.2020 - Current
- Communicated with truck drivers about pick up and delivery schedules.
- Monitored and tracked the progress of shipments.
- Scheduled trucks for loading and unloading at various locations.
- Coordinated freight movement from origin to destination.
- Worked with other departments to ensure customer orders were fulfilled in a timely manner.
- Negotiated rates with vendors for services related to freight shipping.
- Developed relationships with key suppliers to ensure quality service at competitive prices.
- Received requests from customers for freight quotes and provided estimates accordingly.
- Maintained records of all shipments including tracking numbers, insurance certificates, bills of lading.
- Prepared invoices for payment collection from customers after completion of shipment process.
- Provided support to sales team by responding quickly to customer inquiries about availability of products.
- Coordinated activities between shippers, receivers and third-party providers during transit period.
- Monitored shipments to guarantee on-time delivery.
- Maintained vehicle logs, records of cargo or billing statements in accordance with regulations
- Checked paperwork prior to dispatching crew members to maintain accuracy.
- Responded to customer messages in regards to delivery issues.
- Spoke with customers to ensure that expectations regarding deliveries had been met or exceeded.
- Created schedules and dispatched drivers to various sites.
- Dispatched drivers to meet daily delivery needs for company customers.
- Prepared daily work and run schedules.
Education
High School Diploma -
Bethune Bowman
Bowman, SC06-2019
Skills
- Dispatch software
- Data Entry
- Customer Relations
- Schedule Management
- Driver communication
- Database Management
- Critical thinker
- Updating logs
- Customer Service
- Paperwork Processing
- Relationship Building
- Reliability
- Task Prioritization
- Time Management
- Attention to Detail
- Creative Thinking
- Goal Setting
- Continuous Improvement
- Excellent Communication
- Organizational Skills
- Problem-solving abilities
Timeline
Dispatcher
Stills dispatching
10.2020 - Current
High School Diploma -
Bethune Bowman
Similar Profiles
Julian BernardJulian Bernard
Founder/Head Distiller at CLAWFOOT STILLSFounder/Head Distiller at CLAWFOOT STILLS
Nick BartelsNick Bartels
Lead Videographer at Forte Films and StillsLead Videographer at Forte Films and Stills
Risa EyzengaRisa Eyzenga
Steward at Stills Co. Tapas & CocktailsSteward at Stills Co. Tapas & Cocktails
Ava KittrellAva Kittrell
Customer Service Cashier at Dukes BarbecueCustomer Service Cashier at Dukes Barbecue
Gloria Carson MurphyGloria Carson Murphy
Office Manager at Southern Patio/Al DiamondOffice Manager at Southern Patio/Al Diamond