Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kayla Pline

Kuna,ID

Summary

Dedicated professional with a strong work ethic and proven ability to enhance business performance through effective billing and posting processes. Demonstrates exceptional organizational skills and data analysis capabilities, ensuring accuracy in invoices and account statements. Experienced in streamlining workflows to reduce discrepancies and improve customer satisfaction. Adaptable team player with a track record of quickly mastering new skills and processes.

Overview

9
9
years of professional experience

Work History

Install Coordinator

Diamond Heating & Cooling
Garden City, ID
04.2021 - Current
  • Resolved complex installation challenges through effective problem-solving techniques.
  • Developed cost-reduction strategies to enhance installation efficiency.
  • Scheduled and prioritized work activities based on equipment availability and personnel skills.
  • Maintained payroll accuracy by collecting and entering relevant data into the system.
  • Secured Mechanical and Plumbing permits, coordinating inspections with customers for city compliance.
  • Generated accurate purchase order records to facilitate customer invoicing.
  • Managed payments and financing processes for completed installations.
  • Tracked weekly financial metrics for installation team, including labor percentage reporting.

Office Manager

A Body & Mind Health Services
Boise, Idaho
06.2018 - 04.2021
  • Oversaw daily office operations, including supply ordering, equipment maintenance, and calendar management.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Established and maintained filing systems for accurate record-keeping.
  • Developed and implemented comprehensive office policies and procedures.
  • Coordinated company events, including holiday parties and team-building activities.
  • Reviewed contracts for accuracy before final approval on behalf of the company.
  • Provided administrative support to management, preparing reports and presentations.
  • Managed front desk operations, greeting visitors and directing inquiries to appropriate personnel.

Scheduling Coordinator/HR

Homewatch Caregivers
Meridian
01.2016 - 06.2018
  • Created and Maintained reports for tracking scheduling data.
  • Developed scheduling protocols to improve efficiency and accuracy of the scheduling process.
  • Ensured compliance with all policies and procedures related to scheduling.
  • Reviewed resumes and led interviews for new hires.

Education

Associates degree - Medical specialties

Stevens Henager
05.2014

High School Diploma -

Parma High School
05.2011

Skills

  • Time management and scheduling
  • Problem solving and task prioritization
  • Client relations and customer service
  • Progress and financial reporting
  • Attention to detail
  • Invoice processing and generation
  • Payroll administration
  • Data entry and record keeping
  • Effective communication

References

References Available upon request

Timeline

Install Coordinator

Diamond Heating & Cooling
04.2021 - Current

Office Manager

A Body & Mind Health Services
06.2018 - 04.2021

Scheduling Coordinator/HR

Homewatch Caregivers
01.2016 - 06.2018

Associates degree - Medical specialties

Stevens Henager

High School Diploma -

Parma High School

Similar Profiles

CREATE PROFILE