Dynamic Store Manager with extensive experience at Dunkin' Donuts, excelling in payroll administration and inventory management. Proven track record in enhancing customer satisfaction through effective problem-solving and outstanding communication skills. Adept at leading teams and ensuring smooth operations, consistently driving sales and fostering a positive work environment.
• Greet customers
• Opening up the store
• Payroll
• Inventory
• Scheduling
• Making sure all operation is running smoothly
• Handles and resolves customers complaints
•Used a point of sale system to enter orders, process payments, and issue receipts.
• Handled customer complaints and kept the check out area clean and tidy.
• Counted drawers quickly and accurately at the start and end of every shift.
• Assisted customers in locating and selecting merchandise in any store department.
• Kept track of transactions and greeted customers as they entered and exited the establishment.
• Examined and resolved any discrepancies between accounting data and cash drawer data.
• Helped customers by answering their questions and completing their request.
• Provided Money transfers & Money orders.