Kayla Pollok

Walmart

08.2022 - 07.2024

Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
Provide customer service by acknowledging the customer; identifying customer needs; locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment.
Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders before pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise.
Adhered to the company's safety policies and reported any violations to management. Packed products carefully in appropriately sized boxes to minimize shifting and damage during transport. Rearranged boxes and organized aisles to create more floor space, allowing forklift operators to navigate the warehouse freely.

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