Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Price

Customer Service
Dunedin,FL

Summary

Dedicated First Responder with a 4-year background of driving emergency vehicles, taking vitals, dressing wounds and providing exceptional medical care to patients. Skilled in IO devices, defibrillation and CPR. Friendly and helpful to transport patients to the hospital as quickly as possible.

Good at problem solving and managing stress. Capable of de-escalating situations.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

First Responder-EMT

Madison Fire And Rescue
Madison, NC
01.2018 - Current
  • Transferred patients to emergency units of local hospitals.
  • Provided medical aid such as CPR, AED, spinal drainage, ventilation and controlled bleeding to stabilize patient conditions.
  • Drove to over 300 scenes in my time employed and provided basic life support to victims of various injuries and accidents.
  • Administered oxygen, oral glucose and activated charcoal to patients.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
  • Delivered emotional support to patients and families.
  • Administered CPR, oxygen and other life-saving medical treatments.

Manger-Crew Leader

Bojangles' Famous Chicken 'n Biscuits
Madison, NC
01.2021 - 01.2022
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Collaborated with team members to complete orders.
  • Took orders, prepared meals, and collected payments.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Worked well with teammates and accepted coaching from management team.

Customer Service

Hardee's Restaurant
Madison, NC
04.2017 - 12.2020
  • Researched issues with shipments, product damage and incorrect product amounts.
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Pitched in to answer phones at main switchboard with 3 lines.
  • Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Updated customer service database with new information, address changes and contact details.

Summer help on moving van

Multiple agencies
All Us Stetes, FL
05.2010 - 12.2017

Worked on moving trucks every summer of my youth. Learned to inventory and pack. I have a deep understanding of boxes required and the work that goes into loading a shipment.

Education

High School Diploma -

Dalton L McMichael High
Madison, NC
10.2014 - 05.2018

Skills

Disaster Response

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Timeline

Manger-Crew Leader

Bojangles' Famous Chicken 'n Biscuits
01.2021 - 01.2022

First Responder-EMT

Madison Fire And Rescue
01.2018 - Current

Customer Service

Hardee's Restaurant
04.2017 - 12.2020

High School Diploma -

Dalton L McMichael High
10.2014 - 05.2018

Summer help on moving van

Multiple agencies
05.2010 - 12.2017
Kayla PriceCustomer Service