Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Kayla Pridgen-Nolke

Richmond

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. I am an adaptable professional with a quick-learning ability and a talent for adjusting to new environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Administrative Assistant

State of Missouri
Richmond
12.2021 - Current
  • Created and distributed documents, reports, presentations, and correspondence.
  • Monitored emails sent to general mailbox accounts for appropriate routing.
  • Processed invoices and payments through an automated system.
  • Organized and maintained detailed office filing systems.
  • Maintained confidential information regarding employees, customers, and business operations.
  • Developed effective tracking systems to monitor progress on projects with multiple deadlines.
  • Managed inventory of office supplies and placed orders as needed.
  • Provided administrative support to senior management team.
  • Resolved customer complaints promptly in a professional manner.
  • Ensured proper handling of sensitive materials by following established policies.
  • Answered incoming calls from clients and vendors in a professional manner.
  • Managed physical and digital files, monitored spreadsheets, and updated reports to coordinate project materials.
  • Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and comply with company policies and procedures.
  • Produced and distributed memos, newsletters, and other forms of communication.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.

Extrusion Operator

Henkel
Richmond
08.2019 - 02.2021
  • Operating Machinery: Safely operating and adjusting extrusion equipment based on manufacturing specifications.
  • Quality Control: Monitoring the quality of the extruded product, identifying and discarding any faulty output.
  • Record Keeping: Maintaining accurate daily production records for analysis and performance tracking.
  • Troubleshooting: Identifying and resolving issues with the equipment or production process.
  • Maintenance: Performing routine maintenance and cleaning of equipment.
  • Safety Compliance: Adhering to all safety procedures and guidelines.
  • Material Handling: Handling raw materials and ensuring proper inventory control.
  • Batch Management: Creating batches following specific recipes and documentation.

Set-Up Technician

Henkel
Richmond
08.2018 - 08.2019
  • Machine Setup and Operation: Setting up and starting up production equipment, ensuring it is set to validated parameters, and making necessary adjustments to meet output specifications.
  • Troubleshooting and Maintenance: Performing basic to intermediate troubleshooting, maintenance, and repair tasks on equipment, including cleaning, inspection, and parts replacement. They may also assist with troubleshooting molds and injection mold setups.
  • Process Improvement: Identifying and eliminating losses and inefficiencies to improve overall equipment effectiveness (OEE), machine uptime, and process efficiency.
  • Documentation and Data Entry: Maintaining accurate production records and validating data integrity, which may include logging machine parameters and downtime events.
  • Training and Support: Coordinating training for others on how to operate equipment and providing support to mechanics during diagnostics and repairs.
  • Quality Assurance: Ensuring compliance with quality standards, performing required quality checks, and inspecting output for specifications.
  • Collaboration: Working closely with various teams and individuals, including supervisors, leads, engineers, and operators, to ensure smooth workflow and production goals are met.
  • Maintaining Work Area: Ensuring equipment and surrounding areas are organized and clean.

Production operator

Henkel (On-Board Services)
Richmond
11.2017 - 08.2018
  • Equipment Operation: Safely operating and adjusting machines and production equipment according to instructions and manufacturing specifications.
  • Quality Control: Monitoring product quality, identifying and discarding faulty products, and ensuring adherence to quality standards.
  • Production Records: Maintaining accurate daily production records to analyze manufacturing performance.
  • Safety: Adhering to all safety procedures and guidelines during production operations.
  • Materials Management: Assembling raw materials and tracking inventory.
  • Troubleshooting: Troubleshooting equipment issues and performing minor maintenance tasks.

Order Assembly

Hallmark Cards, Inc.
Liberty
03.2016 - 11.2017
  • Fulfill custom greeting card orders with precision and efficiency.
  • Pick, print, process, finish, and package orders to customer specifications.
  • Operate laser printers, paper banders, folders, FedEx shipping stations, envelope sealers, and more.
  • Maintain high-quality standards while meeting deadlines.
  • Trouble shoot and problem solve printing and equipment issues.
  • Work across both Order Assembly and High-Speed production areas.

Assembly Line Worker

Ford Motor Company
Claycomo
02.2015 - 03.2016
  • Quality Control: Inspecting parts for defects or quality issues and distinguishing between different parts using identification numbers or codes.
  • Teamwork: Working collaboratively with other team members, assisting co-workers, and promoting a safe work environment.
  • Safety Compliance: Adhering to all safety rules and procedures while performing tasks.
  • Physical Demands: Performing manual labor, which may include prolonged standing, walking, and maneuvering around the assembly line.
  • Following Instructions: Understanding and following both oral and written instructions, including training and familiarization with tasks.
  • Adaptability: Maintaining pace with the assembly line and being able to adapt to changes in production processes.

Education

High School Diploma -

Richmond R-16 High School
Richmond, MO
05-2009

Skills

  • Document management
  • Invoice processing
  • Email routing
  • Data entry
  • Office organization
  • Customer service
  • Project tracking
  • Confidentiality maintenance
  • Communication skills
  • Time management
  • Problem solving
  • Proficient in Microsoft office
  • Strong organizational skills
  • Effective problem solving
  • Confidentiality and discretion
  • Basic accounting
  • Meeting support
  • Recordkeeping
  • Records management
  • Professional communication

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Senior Administrative Assistant

State of Missouri
12.2021 - Current

Extrusion Operator

Henkel
08.2019 - 02.2021

Set-Up Technician

Henkel
08.2018 - 08.2019

Production operator

Henkel (On-Board Services)
11.2017 - 08.2018

Order Assembly

Hallmark Cards, Inc.
03.2016 - 11.2017

Assembly Line Worker

Ford Motor Company
02.2015 - 03.2016

High School Diploma -

Richmond R-16 High School

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