Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kayla Putman

Andrews,Texas

Summary

Adept at transforming client visions into reality, I leveraged my expertise in color theory and exceptional customer service at All Tressed Up to build a robust clientele, ensuring over 80% repeat business. My commitment to continuous education and trend awareness keeps me at the forefront of the styling industry, fostering strong relationships and delivering outstanding results.

Overview

7
7
years of professional experience

Work History

Stylist

All Tressed Up
11.2018 - 12.2023
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Resolved guest complaints about service or style.
  • Determined appropriate hair treatments based on conditions and textures.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
  • Distributed business cards outside of salon to generate new business.
  • Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
  • Provided exceptional customer service, ensuring client satisfaction and repeat business.
  • Educated clients on proper hair care and recommended products suited to their hair type.
  • Managed inventory of hair care products and tools, ensuring availability of necessary items.
  • Maintained clean and organized work station, complying with health and safety standards.
  • Customized hair color formulations to create unique looks and enhance client's appearance.
  • Adapted hairstyling techniques to accommodate clients' diverse needs and preferences.
  • Answered phone calls and emails to schedule client appointments.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Maintained regular client list and successfully handled walk-in customers.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Developed loyal following of clients by providing high-quality services.
  • Used social media platforms to promote salon and services.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Offered professional cuts, color services and extensions to salon customers.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Provided pre- and post-service consultations to accurately assess clients' needs.

Stylist

Thairapy
02.2017 - 11.2018
  • Oversaw client appointments.
  • Upheld standards of workplace cleanliness.
  • Handled financial statements and invoicing procedures.
  • Ensured all equipment met sanitation guidelines.
  • Greeted every customer upon arrival and departure, providing personalized attention.
  • Conducted in-depth consultations to understand client needs, wants, and expectations.
  • Resolved problems and addressed concerns with professionalism.
  • Educated clients about post-service maintenance techniques.
  • Participated in training sessions for learning recent advancements.
  • Applied advanced techniques resulting in updated and fashionable client looks.
  • Engaged with peers for support and advice.
  • Ensured the salon was consistently presentable.
  • Maintained a respected and safe setting for clientele.

  • Promoted salon services by distributing business cards in the vicinity.
  • Coordinated client bookings and modified schedules to address needs.
  • Maintained current knowledge of hair trends and techniques to enhance customer's fashion.
  • Guided clients on utilizing product features for maximum benefit.
  • Ensured swift resolution of guest issues related to service quality or style preferences.
  • Consistently upheld hygiene standards for tools and equipment to prevent contamination.
  • Established strong client connections through dependable service delivery and outstanding outcomes.
  • Guided customers in selecting appropriate products for optimal hair health based on individual desires.
  • Delivered exceptional customer support by actively hearing client requirements and resolving issues quickly.
  • Observed industry shifts to meet evolving customer demands.
  • Kept current on fashion trends and industry news.
  • Cultivated robust client relationships, resulting in more repeat business.
  • Assisted with tasks to ensure a positive workplace atmosphere.

Education

Texas College of Cosmetology
Lubbock, TX
02.2017

High School Diploma -

Lamesa High School
Lamesa, TX
05.2010

Skills

  • Customer service
  • Product knowledge
  • Multitasking and organization
  • Attention to detail
  • Creative thinking
  • Teamwork and collaboration
  • Excellent communication
  • Store opening and closing
  • Relationship building
  • Product recommendations
  • Trend awareness
  • Schedule management
  • Inventory management
  • Color theory expertise
  • Hair styling
  • Client consultation
  • Cleaning and sanitizing
  • Upselling and cross selling
  • Haircare
  • Trending hairstyles
  • Coloring and cutting
  • Detail-orientated
  • Quick learner
  • Appointment scheduling
  • Highly motivated self-starter
  • Outstanding client retention
  • Customer education
  • Sanitation practices
  • Styling tools
  • State licensed cosmetologist
  • Color principles
  • Continuing education
  • Social media promotion

Accomplishments

Extending my services beyond just hair, after studying, practicing, taking and receiving my eyelash extension certification with Lash Box L.A or otherwise known as LBLA May of 2022, my craft in this industry has grown to be a success. I intend to continue my education in this field to become highly skilled and bring many designs to future lash clientele.



Because the hair industry is high in demand for hair extensions I was able to take a class at the real mc hair salon in Midland Tx August of 2020 and have since perfected my skill in the popular Hand-Tied Extensions. Continuing education in this field is a must to ensure I’m giving my clients the absolute best.

Timeline

Stylist

All Tressed Up
11.2018 - 12.2023

Stylist

Thairapy
02.2017 - 11.2018

Texas College of Cosmetology

High School Diploma -

Lamesa High School

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Kayla Putman