Kayla Quin
Thornwood
Summary
A positive and upbeat individual who thrives on serving customers, achieving upsell targets, and maintaining high productivity. Known for being highly productive and completing tasks with precision. Possess strong communication skills, the ability to work under pressure, and expertise in customer service management. Excels in multitasking, handling high-volume orders with speed and accuracy, and maintaining cleanliness standards. Brings valuable team collaboration and conflict resolution skills to the table, ensuring smooth operations in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Counter Server
Fleetwood Bakery
Pleasantville
02.2023 - Current
- Assisted in inventory management by restocking supplies as needed.
- Provided excellent customer service by answering questions and taking orders.
- Operated the cash register accurately for sales transactions.
- Collaborated with team members to ensure smooth daily operations.
- Followed health and safety guidelines during food handling procedures.
- Resolved customer complaints in a timely manner.
- Maintained a clean, organized and stocked work station.
- Restocked shelves throughout shift as needed.
- Completed daily opening and closing duties including cleaning counters and restocking supplies.
- Developed long-term relationships with customers, increasing repeat business.
Camp Counselor
Town of Mount Pleasant Recreation Department
Thornwood
07.2022 - Current
- Supervised daily activities for campers, ensuring safety and engagement.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Established and built relationships with campers to ease fears in new environment.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
Babysitter
April Carter
Thornwood
01.2020 - Current
- Responsibly watched children while parents were out.
- Assisting with meals, snacks, and bedtime routines for the children.
- Maintaining a positive attitude while being patient and understanding with the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
Education
Associate of Arts - Political Science
Fordham University
Bronx, NY05-2029
High School Diploma -
Westlake High School
Thornwood, NY06-2025
Skills
- Customer service excellence
- Team collaboration
- Conflict resolution
- Inventory management
- Record keeping
- Time management
- Shelf stocking
- Cash handling
- Accuracy and efficiency
- Cleaning and sanitization
- Resourcefulness
- Upselling strategies
- First aid and CPR
Certification
CPR and First Aid Certification - American Red Cross
Availability
During the months of January, March, April, and May
Mondays - 12:00pm and on
Tuesdays - 4:00pm and on
Wednesdays - 2:00pm and on
Thursdays - 12:00pm and on
Fridays - 4:00pm and on
Saturdays - 9:00am and on
Sundays - 9:00am and on
During the months of June, July, and August
Mondays - 9:00am and on
Tuesdays - 9:00am and on
Wednesdays - 9:00am and on
Thursdays - 9:00am and on
Fridays - 9:00am and on
Saturdays - 9:00am and on
Sundays - 9:00am and on
References
References available upon request.
Timeline
Counter Server
Fleetwood Bakery
02.2023 - Current
Camp Counselor
Town of Mount Pleasant Recreation Department
07.2022 - Current
Babysitter
April Carter
01.2020 - Current
Associate of Arts - Political Science
Fordham University
High School Diploma -
Westlake High School