Kayla Quinley

- Generated growth with monthly billable hours by organizing long term plans

- Compiling and reporting current employee records for annual audits

- Analyzing cash flow forecast to gain higher net yield for the agency

- Create and monitor employee and client schedules, meetings with vendors and quality assurance visits with clients

- Obtain and package borrowers' income, credit reports, financial statements among reports such as appraisals and title insurance to help finalize and determine loan eligibility

- Coordinate between various parties involved with the transaction including clients, loan officers, title company, appraisers and underwriters simultaneously to resolve issues in order to meet closing dates

- Manage a pipeline of loans at any given time ranging between 10-25 loans per month

-Current on guideline changes, company policies and customer circumstances through the life of the loan

- Maintained and organized merchandise to drive continuous sales

- Optimized stores efficiently by establishing achievable goals for each employee

- Resolved customer discrepancies by investigating issues, answering questions and building rapport

- Monitored cash intake and deposit records as well as store opening and closing procedures

- Prioritized sanitation safety and health standards in the work force to meet safety and health requirements