Summary
Overview
Work History
Education
Skills
Timeline
Generic

KAYLA RAMIREZ

Sarasota,FL

Summary

Professional, reliable, bilingual candidate (English and Spanish) with excellent customer service skills looking for a full time, permanent position with growth opportunities while continuing my education.

Overview

9
9
years of professional experience

Work History

Sorter

Goodwill
Sarasota, FL
01.2021 - 08.2023
  • Organized sorted items into designated areas for further processing or shipment.
  • Stacked finished product boxes onto pallets safely without causing damage.
  • Trained new employees on proper sorting techniques and procedures.
  • Followed detailed instructions from supervisors in order to complete tasks accurately.
  • Communicated effectively with fellow sorters about workloads and progress updates.
  • Sorted pallets, boxes or other material by hand to maintain order.
  • Sorted incoming shipments and separated packages by size, type and destination within warehouse.

Busser

Cheesecake Factory Inc
02.2020 - 07.2020
  • Bussed and reset tables in an orderly fashion.
  • Provided quick and efficient clearing of tables between courses.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Delivered food orders to tables in a timely manner according to company standards.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Took initiative to help others whenever necessary.
  • Maintained a friendly attitude towards customers at all times.
  • Provided assistance to other bussers or waitstaff when needed.

Stocker

Bed Bath & Beyond
Sarasota, FL
11.2017 - 12.2019
  • Recorded quantity, type and value of materials or items received.
  • Received and processed incoming shipments of merchandise.
  • Stocked shelves with newly arrived products.
  • Arranged merchandise in an attractive manner to promote sales.
  • Maintained accurate inventory records through manual systems and and or computerized databases.
  • Inspected stock for damage or defects and reported issues to management.
  • Organized storage areas for efficient use of space.
  • Provided customer service by answering questions about product location, price and availability..
  • Maintained a neat, clean and orderly warehouse environment at all times.

Cashier

Walmart
Sarasota, FL
08.2014 - 10.2017
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Sales Associate

7 Eleven
Sarasota, FL
10.2014 - 04.2019
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Upsold additional items based on customer interests and needs.
  • Suggested ideas for improving store operations and increasing profits.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

High School Diploma -

Lakewood Ranch High School
Bradenton, FL
05.2014

Skills

  • Data Collection
  • Inbound and Outbound Calling
  • Reading Comprehension
  • Computer Proficiency
  • Product Education
  • Client Relations
  • Product Promotion
  • Team Development
  • Office Equipment Proficiency
  • Documentation
  • Positive and Professional
  • Adaptive Team Player
  • Customer Service

Timeline

Sorter

Goodwill
01.2021 - 08.2023

Busser

Cheesecake Factory Inc
02.2020 - 07.2020

Stocker

Bed Bath & Beyond
11.2017 - 12.2019

Sales Associate

7 Eleven
10.2014 - 04.2019

Cashier

Walmart
08.2014 - 10.2017

High School Diploma -

Lakewood Ranch High School
KAYLA RAMIREZ