Kayla Ramirez
Hollister,CA
Summary
Hard working, encourages team building, great with leading and motivating. Dedicated to applying training and monitoring to enhance employee engagement and boost performance. Works great in group settings and individually.
Overview
9
9
years of professional experience
Work History
Manager
18th Barrel Tasting Room
08.2017 - Current
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility, performance and standards.
- Developed and maintained relationships with customers and suppliers through the years.
- Recorded inventory and Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees.
- Directed the social media accounts and Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and executing events. Developed detailed plans based on broad guidance and direction for the team.
Direct Support Professional
Castle Care Facility
02.2016 - 11.2016
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Education
High School Diploma -
Hollister High School
Hollister, CA06.2015
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Staff Training and Development
- Project Management
- Sales Techniques
- Marketing
- Budget Control
- Expectation setting
- Brand Management
- Decision-Making
- Customer Service
- Adaptability and Flexibility
- Attention to Detail
- Multitasking
- Problem-Solving
- Organizational Skills
- Goal Setting
- Professional and Courteous
- Active Listening
Timeline
Manager
18th Barrel Tasting Room
08.2017 - Current
Direct Support Professional
Castle Care Facility
02.2016 - 11.2016
High School Diploma -
Hollister High School
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