Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KAYLA RAMOS

Sanford

Summary

Devoted Human Resources Generalist that performs highly responsible personnel management duties requiring advanced personnel skills and techniques in major functional areas of HR. Establishes and maintains effective working relationships with various operating units to effectively accomplish recruitment, employee records, benefits and management development and training tasks.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Human Resources Generalist

MHP Salud
10.2023 - Current
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Facilitated criminal background check process for new hires.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
  • Audited timesheets and payroll records for accuracy.
  • Completed payroll accurately and timely to meet employee expectations.
  • Improved operational processes resulting in productivity increase in HR department.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Human Resources Coordinator

CPH Consulting, LLC
04.2023 - 10.2023
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
  • Supported employee relations, cultivating retention with welcoming and inclusive work culture.

Human Resources Representative

Spectrum Medical Partners
11.2020 - 04.2023
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Collaborated with C-Suite executives in the creation of an Employee Handbook.
  • Maintained employee files and delivered tracking system to identify trends and issues and process HR transactions in ADP Workforce Now.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.

Administrative Assistant

Kidtown USA
04.2018 - 10.2020
  • Assisted with administrative tasks, including filing, answering phones and inputting data
  • Managed phone calls from clients when Director was unavailable and provided informative answers to questions
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction
  • Entered invoice data into company database and updated details, including customer contacts to keep information current
  • Assisted with keeping customer accounts up to date by taking payments and recording them.

Education

DIPLOMA -

ADMINISTRATIVE ASSISTANT Penn
Scranton, PA
2018

High School Diploma -

Oviedo High School
Oviedo, FL
05.2013

Skills

  • Employee Onboarding & Orientation
  • Payroll Processing
  • Recruitment
  • HRIS Systems
  • Employee Navigator
  • Paylocity
  • ADP Workforce Now
  • Positive Attitude
  • Interpersonal communication
  • Organizational skills
  • HR Support
  • Benefits Administration

Certification

  • Associate Professional in Human Resources (aPHR) - HR Certification Institute(HRCI) - Issued 2021

Timeline

Human Resources Generalist

MHP Salud
10.2023 - Current

Human Resources Coordinator

CPH Consulting, LLC
04.2023 - 10.2023

Human Resources Representative

Spectrum Medical Partners
11.2020 - 04.2023

Administrative Assistant

Kidtown USA
04.2018 - 10.2020

DIPLOMA -

ADMINISTRATIVE ASSISTANT Penn

High School Diploma -

Oviedo High School

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