Kayla Ray
Eastpointe,MI
Summary
Committed college student with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seeking employment for a highly regarded company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Online Personal Shopper
Walmart
Roseville, MI
11.2022 - Current
- Secured and stored items until customer pickup.
- Greeted customers and provided excellent customer service.
- Maintained accurate records of orders, returns, exchanges and payments.
- Assisted teammates with daily tasks during peak periods.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Remodel Associate
Walmart
Roseville, MI
07.2023 - 11.2023
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Demonstrated best safety practices working at heights and lifting various objects.
- Performed accurate measurements for custom-made products.
- Operated equipment with strong focus on safety and ground communication.
- Assisted with diverse construction challenges to help team and customer.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Ensured customer satisfaction by providing friendly and efficient service.
Behavior Technician
Gateway Pediatric Therapy
Sterling Heights, MI
02.2023 - 07.2023
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Collaborated with BCBA's or therapists in working with patient treatments.
- Facilitated group therapy sessions focused on teaching appropriate behavior modification techniques.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
Volunteer
The Rivers Assisted Living Facility
Grosse Pointe, MI
06.2020 - 08.2022
- Sorted mail and answered phone calls to assist with administrative needs.
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Resolved complaints or issues using strong customer service and engagement skills.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Education
Associate of Nursing - Nursing Science
Macomb Community College
Warren, MI03.2025
High School Diploma -
Lakeview High School
Saint Clair Shores, MI06.2022
Skills
- Heavy Lifting
- Decision-Making
- Planning and Organization
- Attention to Detail
- Customer Service
- Vital Signs
- Behavior Redirection
- Infection Control Procedures
- Electronic Charting
- Patient Feeding
- Patient Assessments
- HIPAA
- Patient Care and Safety
- Patient Relations
- Light Housekeeping
- Medical Terminology
- Client Documentation
Certification
- CPR Pediatric+Adult (Feb 2023)
- BLS (Feb 2023)
- First Aid (Feb 2023)
References
References available upon request.
Timeline
Remodel Associate
Walmart
07.2023 - 11.2023
Behavior Technician
Gateway Pediatric Therapy
02.2023 - 07.2023
Online Personal Shopper
Walmart
11.2022 - Current
Volunteer
The Rivers Assisted Living Facility
06.2020 - 08.2022
Associate of Nursing - Nursing Science
Macomb Community College
High School Diploma -
Lakeview High School
Similar Profiles
Braden MooreBraden Moore
Team Member at WalmartTeam Member at Walmart
Santrena StanleySantrena Stanley
Customer Service Manager at WalmartCustomer Service Manager at Walmart
Preet ShahPreet Shah
Lead Certified Pharmacy Technician at WalmartLead Certified Pharmacy Technician at Walmart
Aisha KhaledAisha Khaled
Digital Personal Shopper at WalmartDigital Personal Shopper at Walmart
Tiffany JonesTiffany Jones
Emergency Room Technician/Health Unit Coordinator at Henry Ford Hospital/Emergency Room Technician/Health Unit Coordinator at Henry Ford Hospital/