Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kayla Ray

Wesley Chapel,FL

Summary

Student at the University of South Florida on the Pre-Med track, completing a Bachelor's of Health Sciences. Certified Clinical Medical Assistant with extensive experience at BayCare Medical Group, excelling in HIPAA compliance and patient care. Proven ability to enhance patient satisfaction through effective communication and strong multitasking skills. Adept in vital signs monitoring and laboratory procedures, ensuring high-quality service in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Clinical Medical Assistant

BayCare Medical Group
09.2022 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
  • Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
  • Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
  • Prepared and administered medications to alleviate patient symptoms.

Sever

Rock N Brews
03.2021 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Education

Bachelor of Science - Health Sciences

University of South Florida
Tampa, FL
05-2025

Skills

  • HIPAA compliance
  • Immunization administration
  • Venipuncture expertise
  • Vital signs monitoring
  • Phlebotomy techniques
  • Professionalism and ethics
  • Medical terminology
  • Laboratory procedures
  • Anatomy and physiology
  • Complex Problem-solving
  • Customer service
  • Adaptable

Accomplishments

  • Deans List Fall 2024
  • Breast Cancer Research February 2024

Certification

  • MA Certification
  • CPR/BLS Certified

Timeline

Certified Clinical Medical Assistant

BayCare Medical Group
09.2022 - Current

Sever

Rock N Brews
03.2021 - 09.2023

Bachelor of Science - Health Sciences

University of South Florida

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Kayla Ray