Kayla R. Covington

Welcomed customers and helped determine their needs. Restocked and organized merchandise in the store. Helped customers complete purchases and locate items. Processed refunds and exchanges in accordance with company policy.

Answered questions about store policies and addressed customer concerns.

Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner. Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections. Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables.

Maintained current knowledge of menu items and ingredients to accommodate customer requests and dietary restrictions. Assisted in daily food preparation according to recipes. Adhered to all health and safety standards in the kitchen. Prepared and cooked a variety of dishes, including appetizers, entrees, and desserts. Maintained a clean and organized work area, adhering to food safety standards. Managed inventory by monitoring stock levels and ordering ingredients when needed.

Operated cash register accurately and efficiently. Maintained shop cleanliness by wiping down counters and tables. Adhered to food safety regulations when handling ingredients for frozen yogurt products. Performed daily opening and closing duties, such as setting up cash registers and cleaning equipment. Maintained a clean and organized freezer section, ensuring proper stocking and rotation of products to maintain freshness.

Maintained accurate records of all incoming and outgoing shipments. Operated forklift efficiently to move materials around the warehouse. Tracked inventory movements using computerized systems. Used forklifts and other equipment to safely transport materials within the warehouse. Accurately picked and packed orders for shipment, ensuring proper labeling and documentation. Assisted in physical inventory counts to reconcile stock levels. Followed all safety protocols and procedures while operating machinery and handling materials.

Accurately measured and cut matting and frames for custom framing projects. Used computer software to generate frame designs based on customer preferences. Selected appropriate materials, such as wood moldings, mats, glass, and other components, for each project. Assisted customers with selecting artwork, frames, mats, and other accessories to create a finished look that met their needs. Operated saws, miter boxes, and other tools to assemble custom frames. Adhered to safety protocols when operating tools and equipment in the shop.