Kayla Rector
Albuquerque,NM
Summary
Healthcare professional with extensive experience in diagnosing and treating wide range of medical conditions. Known for strong focus on team collaboration and achieving optimal patient outcomes, consistently adapting to evolving needs of healthcare environment. Skilled in patient assessment, medical diagnostics, and clinical decision-making, with reputation for reliability and flexibility.
Overview
11
11
years of professional experience
Work History
Physician Office Coordinator,
New Mexico Heart Institute
10.2019 - Current
- Instructed patients and families on medical diagnoses and treatment options.
- Collaborated with consulting physicians regarding care of patients.
- Improved patient outcomes by developing comprehensive treatment plans tailored to individual needs.
- Organized community outreach events to raise awareness about various health topics relevant to local populations.
- Coordinated patient referrals with specialists for optimal continuity of care throughout treatment process.
- Coordinated and integrated health care resources for community-based programs.
- Implemented evidence-based practices into daily work routine, enhancing overall effectiveness of clinical decision-making and patient outcomes.
- Collaborated with multidisciplinary teams to ensure cohesive patient care and successful recovery.
- Assessed, diagnosed and treated emergency and chronic medical conditions.
- Enhanced clinic efficiency by streamlining processes and implementing electronic health record systems.
- Documented interactions using correct format, codes and facility standards for optimal medical care.
- Managed high-stress situations effectively during emergency procedures, providing life-saving interventions when needed.
- Supervised physicians, mid-level practitioners and other health care providers and coordinated work.
Medical Assistant
New Mexico Heart Institute
05.2018 - 10.2019
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Assistant Office Coordinator
La Cueva Family Health Care
03.2014 - 05.2018
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Assisted with the hiring process, conducting interviews.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Collaborated with various departments to streamline processes and improve interdepartmental communication.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
Education
No Degree - Science
Central New Mexico Community College
Albuquerque, NMHigh School Diploma -
Rio Rancho High School
Rio Rancho05-2006
Skills
- Medical history taking
- Teaching and mentoring
- Patient evaluation
- Test results interpretation
- EMR / EHR
- Follow-up care
- Medical coding
- Healthcare ethics
- Direct patient care
- Telemedicine proficiency
- Medical records management
- Case management
- Managing practice operations
- Quality improvement
- Patient management
- Assessment skills
- Insurance practices
- Professional networking
- Insurance requirements
Timeline
Physician Office Coordinator,
New Mexico Heart Institute
10.2019 - Current
Medical Assistant
New Mexico Heart Institute
05.2018 - 10.2019
Assistant Office Coordinator
La Cueva Family Health Care
03.2014 - 05.2018
No Degree - Science
Central New Mexico Community College
High School Diploma -
Rio Rancho High School
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