Kayla Reed
Tacoma
Summary
Detail-oriented supervisor adept at maintaining food safety compliance and enhancing customer service experiences. Proven ability to manage scheduling and conduct performance evaluations, contributing to team productivity and operational excellence.
Overview
16
16
years of professional experience
Work History
Drop Supervisor
Muckleshoot Casino
Auburn
09.2021 - Current
- Supervised daily operations to ensure compliance with gaming regulations.
- Coordinated scheduling and staffing to optimize workforce efficiency.
- Conducted regular performance reviews for staff development purposes.
- Supervised daily operations to ensure team efficiency and productivity.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Floor Attendant
BJ Bingo
Fife
06.2019 - 04.2020
- Assisted customers with inquiries and provided information on games and promotions.
- Collaborated with team members to enhance customer service experiences.
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions and resolving complaints.
Dental Assistant
SeaMar dental
Puyallup
02.2015 - 04.2016
- Assisted dentists during procedures, ensuring instruments were ready and sterile.
- Performed radiographic imaging, adhering to safety protocols for patient protection.
- Maintained dental equipment, ensuring functionality and compliance with health regulations.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
Service Deli Manager
Safeway
Tacoma
01.2011 - 11.2013
- Prepared fresh deli meats and cheeses for customer orders.
- Maintained cleanliness and organization of deli display cases.
- Assisted customers with product selections and special requests.
- Operated slicing machines and other deli equipment safely.
- Ensured compliance with food safety regulations and standards.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
Sales Associate
Fred Meyer
Tacoma
02.2010 - 02.2012
- Assisted customers with product selection and provided detailed product information.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure seamless store operations.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Certificate - Dental
Everest College
Tacoma, WA10-2015
High School Diploma -
Wilson High School
Tacoma, WA06-2009
Skills
- Regulatory compliance
- Staffing coordination
- Performance evaluation
- Operational supervision
- Customer service
- Team collaboration
- Scheduling management
- Food safety compliance
Timeline
Drop Supervisor
Muckleshoot Casino
09.2021 - Current
Floor Attendant
BJ Bingo
06.2019 - 04.2020
Dental Assistant
SeaMar dental
02.2015 - 04.2016
Service Deli Manager
Safeway
01.2011 - 11.2013
Sales Associate
Fred Meyer
02.2010 - 02.2012
Certificate - Dental
Everest College
High School Diploma -
Wilson High School