Kayla Reid
Charlotte,NC
Summary
Professional with strong background in food and beverage service, delivering exceptional customer experiences and maintaining high standards. Skilled in inventory management, quality control, and adherence to health and safety regulations. Effective team player, adaptable to changing needs, and focused on achieving results. Known for reliability, excellent communication, and commitment to continuous improvement. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Food and Beverage Associate and Supervisor
carowinds
06.2023 - Current
- Maintained cleanliness and organization of food service areas to meet health standards
- Assisted with inventory management, ensuring adequate stock levels for operations
- Collaborated with team members to streamline service processes during peak hours
- Trained new employees on food safety protocols and customer interaction techniques
- Resolved customer inquiries and complaints promptly to enhance satisfaction
- Supported event catering operations by setting up and breaking down service stations
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Provided comprehensive training to new staff members, fostering a culture of teamwork and professionalism within the establishment.
- Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
- Led operational teams to enhance workflow efficiency and productivity.
- Managed and motivated employees to be productive and engaged in work.
Babysitting
N/a
03.2022 - Current
- Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
Tutoring
High School
08.2023 - 01.2025
- Assessed student progress regularly through evaluations, adjusting tutoring methods as needed for optimal results.
- Provided personalized tutoring sessions for individual students, resulting in improved comprehension and retention.
- Supported students'' academic growth by providing individualized tutoring and mentoring.
- Assisted struggling students through personalized tutoring sessions, resulting in improved academic performance.
- Boosted student retention rates by implementing engaging tutoring sessions tailored to individual needs.
Student Council
High School
08.2021 - 01.2025
- Collaborated with peers on group assignments, fostering teamwork and communication skills.
- Utilized digital tools for organizing study materials and managing schedules effectively.
- Analyzed case studies to apply theoretical knowledge in practical scenarios, improving analytical skills.
- Presented findings in class discussions, building public speaking and presentation skills among peers.
- Engaged in extracurricular activities that promoted leadership and community involvement experiences.
- Developed strong relationships with parents and guardians through consistent communication about student progress and goals.
- Organized extracurricular activities to broaden students'' exposure to new skills, experiences, and career paths.
- Mentored struggling students through personalized tutoring sessions, resulting in improved academic performance.
Education
No Degree -
North Mecklenburg High School
Huntersville, NC02-2025
Skills
- Flexible and Adaptable
- Problem Solver
- Multitasker
- Self-Motivated
- Organized
- Great Time Management
- Collaborative
- Customer service
- Staff training and development
- Team collaboration
- Community engagement initiatives
- Communication skills
- Staff leadership
- Order management
- Reliability
Timeline
Tutoring
High School
08.2023 - 01.2025
Food and Beverage Associate and Supervisor
carowinds
06.2023 - Current
Babysitting
N/a
03.2022 - Current
Student Council
High School
08.2021 - 01.2025
No Degree -
North Mecklenburg High School