Kayla Retsch
Spring Lake,NC
Summary
Paramedic with extensive experience at Harnett County EMS, excelling in crisis response and advanced life support. Proven ability to collaborate effectively with multidisciplinary teams, ensuring optimal patient care. Recognized for strong communication skills and a commitment to community health initiatives, enhancing emergency preparedness and patient outcomes.
Overview
7
7
years of professional experience
Work History
Paramedic
Harnett County EMS
Lillington, North Carolina
11.2022 - Current
- Administered emergency medical care in diverse pre-hospital settings to stabilize patients.
- Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
- Assessed emergency situations and prioritized medical care for patients.
- Conducted thorough assessments to determine patients' medical needs and conditions.
- Collaborated with multidisciplinary teams to ensure seamless patient transport and care.
- Documented patient care and interventions provided during transport to ensure continuity of care.
- Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
Emergency Medical Technician
Medex Medical Transport
Fayetteville, NC
07.2021 - 08.2022
- Conducted patient interactions in a courteous and professional manner, recognized and treated medical conditions using appropriate techniques and equipment, and adhered to State and County protocols. Responded promptly to Dispatch Center assignments, communicated location and patient status, and demonstrated flexibility in a 24-hour service environment. Documented medical care in an EHR system and obtained necessary signatures and paperwork for each transport.
- Provided medical transport to facilities by managing patient care responsibilities and following established policies and procedures. Assisted receiving facility staff as needed, operated MedEx vehicles in compliance with North Carolina State Law, and maintained cleanliness and mechanical readiness of the ambulance. Conducted inventory and cleaned supplies and equipment after each use, ensuring readiness and reporting any equipment malfunctions.
- Safely transported patients to and from medical appointments in an ambulance. in an ambulance to and from medical appointments. Remain up to date with current standards of care, including equipment functions and uses and all certifications, licenses and registrations.
Volunteer Firefighter/EMT
Stoney Point Fire Department
Fayetteville, NC
01.2021 - 10.2021
- Collaborated with firefighting volunteer team to execute emergency response strategies. Educated the public on current fire prevention and safety measures. Managed crowd and traffic control at fire scenes to ensure safety and efficiency. Assisted with search-and-rescue operations. Provided medical assistance at fire scenes. Executed firefighting, rescue, and emergency medical duties to support incident response efforts.
- Responded to emergency calls for fire suppression and rescue operations.
- Operated fire apparatus and equipment during training and actual emergencies.
- Conducted regular inspections of firefighting gear and maintained readiness standards.
Hostess
Captain Jerry's Seafood
Fayetteville, NC
06.2019 - 06.2021
- Greeted and acknowledged guests, seated patrons by escorting to assigned tables, communicated delays, and offered beverages to enhance waiting experience. Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials. Accept and organize reservations, and prioritize reservations to accommodate customers. Prepared seating assignments and presented plan during pre-shift meeting to ensure smooth service flow. Monitored dining room during service to ensure guest satisfaction and informed servers and bussing staff of specific service needs. Addressed guest requests or complaints and escalated major complaints to manager
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system to optimize seating arrangements and flow.
- Collaborated with servers to coordinate timely service and guest satisfaction.
Education
High School Diploma -
Seventy First high school
Fayetteville, NC01-2019
Skills
- Advanced medical interventions
- Pre-hospital emergency response
- Emergency preparedness
- Crisis response
- Medical documentation
- Clinical care standards
- Patient education
- Interdisciplinary communication
- Electronic documentation
- Excel
- Critical thinking
- Problem solving
- Decision-making
- Time management
- Organization
- Teamwork
- Collaborative teamwork
- Adaptability in emergencies
- Communication
- Critical thinking
Timeline
Paramedic
Harnett County EMS
11.2022 - Current
Emergency Medical Technician
Medex Medical Transport
07.2021 - 08.2022
Volunteer Firefighter/EMT
Stoney Point Fire Department
01.2021 - 10.2021
Hostess
Captain Jerry's Seafood
06.2019 - 06.2021
High School Diploma -
Seventy First high school